To communicate personally with their customers, marketers need to harness data using AI, chatbots, and IoT—or struggle to remain relevant in the individual economy.
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AI and chatbots mean real-time insights into what clients want, so you can send customers personal and timely messages.
Hyperpersonal real-time data is the only way to connect with your customers and stay ahead in a constantly changing market.
Social media grew in 2018 despite major scandals. Refine your social marketing mix to respond personally to customer needs.
Marketing is driving growth now and can determine what innovation will be useful to the business in the future.
CX is all about personalisation. This can be built securely and seamlessly into IoT, adapting to customers as they evolve.
A business needs the proper mindset, discipline, and capability to adopt AI and revolutionise its marketing.
CX is all about personalisation—and this can be built into AI. The key? Start small and get the data right.
Transform Your Business Faster and Easier
Deploy State-of-the-Art Technologies
Deliver Unforgettable Customer Experiences
Remove complexity to accelerate business transformation. Oracle CX Cloud is a complete solution that helps you simplify IT infrastructure and operations for efficiency, speed, and savings.
Be the first to leverage technology innovation and provide state-of-the-art customer experiences. Oracle CX solutions include ready-to-go innovations—including AI, the Internet of Things (IoT), chatbots, and data solutions—that help you to accelerate the adoption of new channels, devices, data sources, and intelligence capabilities. Deploy these innovative solutions even faster with the prepackaged applications available through Oracle Cloud Marketplace.
Deliver memorable experiences that always exceed expectations and capture lifelong devotion to your brand. With a streamlined IT infrastructure and innovation, you can deliver deeply personalized and contextual experiences to every customer, every time.
Today’s customers demand new experiences driven by personalized channels and choices. Each customer journey is unique, but you need to ensure each experience is seamless and personalized. Leverage best-of-breed CX solutions by channel or bring them together into a connected engagement through data, behavioral intelligence, and experiences across all lines of business.
Learn why more marketers trust Oracle to deliver exceptional results.
Oracle Commerce offers everything retailers, brands, and B2B companies need to innovate and grow.
Go beyond sales automation with a comprehensive set of sales solutions and a connected CX platform.
Deliver connected experiences through organic channels, knowledge-driven interactions, and automation.
Accelerate business transformation with solutions built specifically for your industry.