Applications

Oracle AI for Fusion Applications

Oracle delivers AI built for business, helping you make better decisions faster and empowering your workforce to work more effectively. With predictive and generative AI and AI agents embedded in Oracle Fusion Cloud Applications customers can instantly access AI outcomes wherever they’re needed—without leaving the software environment they use daily to power their businesses.

Request a demo

What’s New and Next for Oracle AI in Fusion Applications: Oracle AI World 2025 (44:01)

Oracle Named Market Leader in Conversational AI
Learn why ISG Software Research named Oracle a market leader in the 2025 ISG Research Buyers Guide™ for Conversational AI for Workforce.

Read the ISG report
Oracle AI in Fusion Applications: AI changes everything
Learn how Oracle AI in Fusion Applications helps unlock unprecedented levels of productivity and innovation.

View the product brief (PDF)

See AI agents in action in Oracle Fusion Cloud Applications

Ledger AI Agent in Oracle Fusion Cloud ERP

This demo shows how AI agents coming to Oracle Fusion Cloud ERP can help resolve a revenue variance in the days before quarter-end.

Benefits analyst agent in Oracle Fusion Cloud HCM

See how AI agents embedded in Oracle Fusion Cloud HCM streamline the benefits enrollment process.

Sales automation AI agents in Oracle Fusion Cloud CX

Discover how AI agents embedded in Oracle Fusion Cloud Sales can help empower reps to accelerate deals.

Document IO agent in Oracle Fusion Cloud ERP

See the Oracle document IO agent at work in Oracle Fusion Cloud ERP, helping streamline procure-to-pay processes and showcasing the future of touchless operations.

Embedded AI capabilities in Oracle Fusion Cloud Applications

Organizations can quickly and easily adopt the latest AI capabilities to help improve productivity and decision-making, automate some complex tasks and end-to-end business processes, and help reduce costs. Explore the AI features by business function below.

Note: Generative AI features are denoted with *, and AI Agents are denoted with **.

ERP
HCM
SCM
Sales
Service
Marketing

AI-powered features specifically built for finance tasks can help you improve performance and planning, optimize working capital, and increase automation across financial processes.

Explore Oracle AI for ERP

Functional area	Use case	Business benefit
Finance	Payables Agent**	Helps AP automate multichannel invoice processing. The agent can ingest invoices from email, portals, EDI/e-invoicing, and PDFs; extract/normalize data; match to POs/receipts; create distributions/accounting; apply tax/policy/fraud checks; and route for approval/payment—boosting straight through processing, reducing manual effort and errors, and strengthening compliance.
Finance	Ledger Agent**	Helps accountants shift from report chasing to continuous insight and action. The agent can set natural language monitoring prompts, deliver context-aware inquiry and explanations with supporting details, and autocreate adjustment journals—accelerating issue resolution, reducing handoffs, and improving accuracy and continuous financial visibility.
Finance	Planning Agent**	Helps FP&A move to continuous, connected planning. The agent can provide real-time trend and variance analysis via natural language interactions, run event-driven predictions on Fusion financial/operational data, and guide “what if” simulations—shortening cycles, improving forecast accuracy, and enabling better cross functional decisions.
Finance	Payments Agent**	Helps finance optimize cash outflows and expand payment choices. The agent can evaluate and manage early pay, virtual cards, and financing options; enable bank system interactions for faster supplier onboarding and execution; and monitor acknowledgements/exceptions—speeding payment outcomes, increasing program adoption, and boosting working capital.
Finance	Expense Policy Agent**	Address policy questions from employees with contextual answers, helping employees understand corporate policies before incurring business expenses and the requirements for expense submission.
Finance	Profitability and Cost Management (PCM) Agent**	Provide a conversational interface to help users build, modify, calculate, and analyze profitability and costs models.
Finance	Intelligent account combination defaulting	Predict and populate account code combinations to reduce the need for accounts payable to manually enter data, improving velocity and minimizing the risk of human error.
Finance	Dynamic discounting	Facilitate execution of a dynamic discounting program, resulting in potential savings versus static supplier discounts.
Finance	Intelligent document recognition	Process supplier invoices quickly with less manual intervention.
Finance	Transaction matching	Automate high-volume, labor-intensive, and complex reconciliations.
Finance	Predictive cash forecasting	Predict short- and medium-term cash forecasts using real-time data to manage liquidity, including receivable cash inflows based on customer payment behaviors.
Finance	Management reporting narratives*	Generate narrative summaries to bring more intelligence to reporting and analysis.
Finance	Receipt Capture and Matching Using Document IO for Touchless Expenses**	Increased accuracy and automated matching of credit card charges during expense creation, thereby minimizing user inputs.
Intelligent performance management	Predictive planning	Run predictions on your financial and operational data for improved accuracy and more timely, better informed decisions.
Intelligent performance management	Auto Predict	Schedule user-defined predictions to predict possible future performance based on historical data, automating the prediction process.
Intelligent performance management	Advanced Predictions	Use Advanced Predictions to improve your forecasts using multiple input drivers and sophisticated forecasting and machine learning algorithms.
Intelligent performance management	IPM insights	Embedded AI continually monitors your data in multiple EPM processes and alerts you about any anomalies, biases, and hidden correlations.
Intelligent performance management	IPM Insights summary*	Automatically generates a narrative summary for a single insight or group of insights.
Intelligent performance management	Risk analysis	Monte Carlo simulations to determine the likelihood of various scenarios, giving you confidence in your decisions.
Intelligent performance management	Process orchestration job analytics*	Helps surface bottlenecks in your close orchestration process to alert you of potential bottlenecks.
Intelligent performance management	Automated consolidations	Perform consolidations and close processes faster via intelligent automation, which automatically triggers when relevant conditions are met, freeing up staff to work on more value-added activities.
Intelligent performance management	Generative narrative reports*	Generate narrative reports using conditional text generation and summarize notes to provide additional insight for readers.
Intelligent performance management	Auto-reconciliations	Significantly reduce the time spent on your account reconciliation process with powerful transaction matching and auto-reconciliation capabilities.
Narrative reporting	Variance narrative generation*	Allows you to generate draft differential narratives that help examine performance variances.
Narrative reporting	Period comparison narrative generation*	Designed to generate draft narratives that help compare narratives across time periods.
Narrative reporting	Exception with causality*	Enables you to generate differential draft narratives that help examine performance variances causality.
Project management	Project change order generation*	Can be used to generate draft project change orders based on project issues.
Project management	Project program status summary generation*	Can be applied to generate a draft summary of key project items, such as schedule, budget, and costs.
Project management	Project program analysis and action plan generation*	Uncovers program-specific trends and generates actionable recommendations.
Project management	Project change order summary generation*	Highlights the impact of a change order on project financials and helps align stakeholders with project updates.
Project management	Project proposal generation*	Create a comprehensive project proposal that covers project objectives, scope, timeline, budget estimates, and staffing plans.
Risk management	GenAI role briefing report*	Allows security administrators to easily request access for users and obtain the necessary review and approval inputs.
Risk management	User access certification*	Helps perform reviews that determine whether roles are assigned appropriately by generating summaries that describe the access granted by the role’s privileges and identifying any unusual levels of access.
Risk management	Access Request Assistant**	Helps users quickly create access requests to ERP roles and appropriate data without having to remember specific names. Initiates the Advanced Access Request workflow to perform deep separation-of-duties analysis after request submission.
Risk management	Access request administration*	Allows security administrators to easily request access for users and obtain the necessary review and approval inputs with generated high-level summaries describing the granted access and highlighting unusual assignments for the job title.

Leverage AI capabilities that can help enhance employee experiences, drive candidate engagement, and may lead to improved workforce productivity—all within a single unified platform designed with tight control over data security and governance.

Explore Oracle AI for HCM

Functional area	Use case	Business benefit
Recruiting	Candidate email and text messages*	Draft emails and text messages to one or more candidates regarding invitations to apply for jobs, next steps, task reminders, and other hiring topics.
Recruiting	Candidate experience summary*	Give candidates a summary of their best-fit capabilities and attributes for a position.
Recruiting	Candidate Q&A*	Enable candidates to get immediate answers in a conversational manner about the company, hiring department, benefits, and job requirements.
Recruiting	Candidate score (job match snippet)*	Present candidates with a score with comparative details on multiple criteria, such as skills, job history, and education, to help highlight how well they fit a job.
Recruiting	Career site content*	Create concise summaries for career sites of long-form company information and content on hiring topics, such as benefits, workplace environment, and company culture, to help attract and engage candidates.
Recruiting	Career Coach**	Recommend best-fit roles to candidates and support them with real-time Q&A, interview preparation, and career summary generation.
Recruiting	Compensation Guidelines Analyst**	Helps provide insights and guidance on market trends and company policies around compensation for new hires and promotions.
Recruiting	Employee Hiring Advisor**	Helps provide hiring managers with insights and recommendations to streamline the recruitment process and assist in identifying the best candidates for open positions.
Recruiting	Interview Management Assistant**	Automate interview scheduling, manage calendar invites, resolve conflicts, and send reminders to candidates and interviewers.
Recruiting	Interview scheduling information*	Generate interview-related content, including scheduling notes and interviewer guidelines, using requisition context to support interview scheduling.
Recruiting	Job applicant score*	Present recruiters with a score to see how well candidate applications match job requisitions by comparing job requisition requirements with a candidate's education, experience, skills, and profile.
Recruiting	Job Applicant Screening Advisor**	Assist recruiters by providing real-time, context-specific responses to questions about individual job applicants.
Recruiting	Job category tiles and landing pages*	Build career pages by job categories to deliver tailored candidate experiences and help drive candidate engagement.
Recruiting	Job Offer Analyst**	Provides support and answers offer and compensation policy questions while creating job offers.
Recruiting	Job posting descriptions	Create engaging job posting descriptions that distinctly convey a position's requirements and success criteria.
Recruiting	Job Requisition Analyst**	Provide hiring managers with support and answers to general and field-specific questions when creating job requisitions.
Recruiting	Recommended jobs	Alert candidates searching for career opportunities online to open roles for which they could be qualified based on an AI analysis of their experience.
Recruiting	Similar candidates	View candidates whose profiles are a strong match to the profile of the employee that has vacated a role.
Recruiting	Similar jobs	Alert candidates searching for career opportunities online to open jobs which have a skills/experience profile similar to the role they are searching for.
Recruiting	Suggested candidates	Hiring managers receive a list of candidates whose profile has a strong match to the profile of the employee that has vacated a role.
Recruiting	Time to hire	Hiring managers are provided with a forecast for how long it will take to fill an open role, making it possible to estimate the time the role will be vacant and helping them forecast staff costs at this time.
Skills growth and career development	Career path recommendations	Help employees understand their career growth possibilities by making it easy for them to discover different career options and AI-recommended roles.
Skills growth and career development	Career Planning Guide**	Helps guide employees in setting career goals and developing a roadmap to achieve them, offering advice on skill development and career progression.
Skills growth and career development	Growth opportunities	Give each employee AI-recommended growth and learning opportunities that automatically adapt to changes in their role and the business.
Skills growth and career development	Internal Mobility: Job Discovery Advisor**	Match employees to open roles based on experience and interests, and provide insights on qualification and fit.
Skills growth and career development	Internal Mobility: Job Fit Advisor**	Assess employees’ job fit for new opportunities, provide real-time policy guidance, and recommend skill-building resources.
Skills growth and career development	Job and position descriptions*	Draft job and position descriptions to help inspire and motivate employees to explore career and growth opportunities.
Skills growth and career development	Job Seeker Analyst**	Assists job seekers in preparing for and finding employment, offering resume tips, interview coaching, and job search strategies.
Skills growth and career development	Learning and Training Advisor**	Helps recommend training and development opportunities to employees, supporting continuous learning and skill enhancement.
Skills growth and career development	Learning descriptions*	Create descriptions for learning requests, completed external learning, and self-paced learning items.
Skills growth and career development	Learning Tutor**	Respond to employee questions about online training materials.
Skills growth and career development	Role and capability guide descriptions*	Draft descriptions for role and capability guides to help define role expectations and guide employees to attain the needed skills.
Skills growth and career development	Skill descriptions*	Generate skill descriptions based on key details from your organization’s skills library.
Skills growth and career development	Skills management	Detects, captures, and refreshes a tailored skills taxonomy for your business to provide skills recommendations across talent management processes such as recruiting, learning, and career development.
Skills growth and career development	Skill rating assessments*	Create skill rating assessments that help employees select a rating level based on their demonstrated skill proficiency.
Skills growth and career development	Skills recommendations	Offer new skill recommendations to help employees grow and develop their careers.
Talent management	Check-in discussion topics*	Construct check-in discussion topics and suggest follow-up performance and development goals based on the check-in discussion.
Talent management	Compensation plan instructions*	Create compensation plan instructions based on individual plan data and configurations.
Talent management	Development tips*	Draft development tips for managers to help employees succeed and progress toward their career goals.
Talent management	Employee feedback summary*	Summarize ongoing and requested employee feedback in a single view to help managers and employees quickly review key feedback.
Talent management	Feedback comments*	Draft feedback comments to help improve employee performance and engagement.
Talent management	Goal description*	Suggest descriptions for individual and team goals to help foster greater alignment, productivity, and collaboration.
Talent management	Market composite summary*	Create explanations to help managers understand an employee's market composite.
Talent management	Performance and Goals Assistant**	Helps employees in setting and achieving performance goals, providing feedback and development plans to enhance job performance.
Talent management	Performance review summary*	Create a performance review summary by analyzing multiple data sources to help improve performance conversations and development suggestions.
Talent management	Recognition comments*	Draft recognition comments to acknowledge an employee’s success in a style matching your company’s culture.
Talent management	Succession Planning Advisor**	Help identify succession needs, assess pipeline health, and automate succession plan creation, updates, and risk simulation.
Talent management	Suggested successor	Helps senior leaders find successors from across the organization by identifying personnel who have the skills needed for a particular role.
Talent management	Talent Advisor**	Guide managers through talent reviews with tools and insights to align workforce potential with business goals.
Talent management	Talent Review Assistant**	Aids in the talent review process, offering tools and insights to assist managers in evaluating employee performance and potential.
Talent management	Team Goals Assistant**	Support managers in setting, tracking, and aligning team goals with automated nudges, summaries, and policy info.
Talent management	Team goal summaries*	Create a summary of a team’s performance and development goals and progress.
Talent management	Team Sync Advisor**	Collect weekly team updates and provide managers with actionable meeting digests and follow-up questions.
Talent management	Benefits Certification Assistant**	Automate benefits verification by managing third-party confirmations and certification status updates for benefits managers.
HR and workforce management	Benefits Plan Advisor**	Help employees understand and maximize their benefits packages, and offer personalized insights on medical, dental, and vision coverage based on individual needs.
HR and workforce management	Benefits Policy Advisor**	Surface and interpret company-specific benefits documents to give clear guidance on eligibility and compliance.
HR and workforce management	Collective Agreements Analyst**	Assists employees in understanding collective bargaining agreements and their implications for employment terms.
HR and workforce management	Compensation Advisor**	Deliver data-driven insights to employees on their compensation, including salary, stock options, and additional payments.
HR and workforce management	Compensation statement Analyst**	Enables employees to ask potentially clarifying questions about their total compensation statement.
HR and workforce management	Court Order Assistant**	Manage court-ordered payroll deductions to streamline compliance and reduce administrative burden.
HR and workforce management	Document Records Management Assistant**	Help users create, organize, and retrieve document records by providing clear, context-aware guidance and suggestions.
HR and workforce management	Document type descriptions*	Get suggestions for comments and descriptions for HR document records and types.
HR and workforce management	Employee Contracts Analyst**	Helps provide clarity and insights on employment contracts, helping enable employees to understand their terms and conditions.
HR and workforce management	Employment Information Advisor**	Retrieve current employment-related data and provide secure, role-based access and direct links to relevant employment pages.
HR and workforce management	Employment Lifecycle Policy Analyst**	Draft and refine approval comments directly within employment process transactions, such as adding a new worker, converting a pending worker, and updating assignments.
HR and workforce management	Employment process approval comments*	Equip managers with step-by-step guidance on company policies for hiring, onboarding, development, and offboarding.
HR and workforce management	Employment process notes*	Help team members draft and refine notes when performing various tasks in the employment process.
HR and workforce management	Job Creation Assistant**	Help HR specialists create jobs by generating new job records from minimal inputs, such as job name and code, in accordance with organizational policies.
HR and workforce management	Journeys Support Analyst**	Help users find and understand journey and task information by summarizing journey status, overdue tasks, and relevant details for teams and individuals.
HR and workforce management	Leave and Absence Analyst**	Helps employees navigate leave and absence policies, assisting with requests for time off and helping them understand their rights and benefits.
HR and workforce management	Leave and Absence Policy Advisor**	Navigate and explain leave and absence policies so employees can request time off and understand their rights.
HR and workforce management	Marital Status Update Assistant	Help employees view and update their marital status by providing accurate, role-based guidance and completing valid status changes.
HR and workforce management	Org Chart Analyst**	Help users find and understand reporting relationships and org chart details by answering questions about supervisors, teams, and position hierarchies.
HR and workforce management	Pay Policy Advisor**	Retrieve and analyze pay policy documents to offer concise guidance on salary rules and best practices.
HR and workforce management	Payroll Run Analyst**	Explain potential payroll anomalies by highlighting key influencing factors and supporting root cause analysis for payroll administrators.
HR and workforce management	Payslip Analyst**	Clarify payslip details to help employees understand their salary breakdown and deductions.
HR and workforce management	Personal Information Advisor**	Helps manage and update employees' personal and employment information. Helps provide suggestions on employee lifecycle events such as promotions, transfers, and relocations to help enable improved accuracy and improved adherence to company policies.
HR and workforce management	Positions Assistant**	Guide managers and HR in making data-driven decisions for position management, including backfills and new roles.
HR and workforce management	Promotion Advisor**	Guide managers and HR teams in identifying, assessing, and recommending employees for promotion based on set parameters.
HR and workforce management	Resignation Assistant**	Support employees through the resignation process, providing guidance, responses to key questions, and access to offboarding actions.
HR and workforce management	Shift Scheduling Assistant**	Assists in the creation and management of employee shift schedules, helping enable more optimal coverage and accommodate individual preferences.
HR and workforce management	Time Entry Assistant**	Automate time entry for teams by processing uploaded signed timesheets and generating timecard summaries.
HR and workforce management	Timecard Assistant**	Helps facilitate the accurate and timely submission of timecards, supporting proper tracking of hours worked. Assists in providing explanations of how pay is calculated based on hours worked.
HR and workforce management	Transaction Administration Assistant**	Help administrators manage, troubleshoot, and resolve in-flight transactions with actionable insights and AI-driven workflow support.
HR and workforce management	Workforce Structures Insight Analyst**	Help HR specialists analyze workforce structure data by answering questions about business units, departments, locations, jobs, and positions.
HR and workforce management	Working Hours Change Assistant**	Guide managers and HR specialists through changes to working hours by retrieving current data, calculating full-time equivalency, and preparing updates for submission through the standard approval process.
Employee experience and onboarding	About me*	Draft the "About Me" content for an employee's Connections profile.
Employee experience and onboarding	Case summarization and resolution*	Generate case summaries and resolution recommendations to help resolve complex cases.
Employee experience and onboarding	Employee Concierge**	Coordinate and triage employee inquiries, helping ensure each is routed to the right agent for resolution.
Employee experience and onboarding	Employee Help Desk Assistant**	Help employees resolve help desk questions through AI-guided Q&A and automatically create a help desk request when additional support is needed.
Employee experience and onboarding	Help desk request resolution*	Understand incoming employee questions and issues and recommend solutions to help desk agents.
Employee experience and onboarding	End of call (or chat) summary notes*	Draft the wrap-up notes at the conclusion of a call or chat with an HR help desk agent.
Employee experience and onboarding	Help desk request summary*	Draft an overview of the issue, progress made, employee response, and planned next steps for a help desk request.
Employee experience and onboarding	Knowledge article suggestion*	Summarize a knowledge article suggestion while an employee creates a help desk request.
Employee experience and onboarding	Knowledge article summary*	Enables HR help desk agents to create a summary of a knowledge article to share with an employee.
Employee experience and onboarding	Knowledgebase articles*	Construct knowledgebase articles to help answer frequently asked questions faster and with less effort.
Employee experience and onboarding	Knowledge search answers*	Generate answers to employee questions at the top of knowledge search results.
Employee experience and onboarding	Manager Concierge**	Route manager inquiries about team management, such as compensation, absences, and talent, to the correct agent for support.
Employee experience and onboarding	Manager survey analytics*	Summarize survey responses in graph or chart form, display sentiments associated with each textual response, and view a summary of text responses.
Employee experience and onboarding	Onboarding Assistant**	Support new employees through their initial days, offering information on company policies, culture, and key resources.
Employee experience and onboarding	Perks and Awards Analyst**	Helps inform employees about available perks and awards, helping them make the most of company-provided benefits and recognition programs. Helps to provide line managers with guidance on company policies around recognitions and awards.
Employee experience and onboarding	Retirement and Pensions Analyst**	Helps offer advice on retirement planning, including 401(k) and pension options, supporting employees as they prepare for their post-work years.
Employee experience and onboarding	Resolution notes*	Draft the resolution notes when resolving HR help desk requests.
Employee experience and onboarding	Survey questions*	Get suggestions for survey questions to help drive higher response rates.
Employee experience and onboarding	Tax Withholding Guide**	Supports employees with guidance through W-4 elections to help enable the withholding of the correct amount of tax, prevent surprises at tax time, and manage cash flow throughout the year.
Employee experience and onboarding	Workflow journeys and tasks*	Get suggestions for Oracle Journeys and related tasks to help create effective and relevant workflow guidance for employees.

Leverage intelligence and automation with embedded AI to support supply chain decision-making and optimize supply chain management and manufacturing processes. All delivered as standard in Oracle Fusion Cloud Supply Chain Management and Manufacturing (SCM).

Explore Oracle AI for SCM

Functional area	Use case	Business benefit
Cost management	Accrual clearing reason generation*	Produces audit-ready reasons for clearing entries, helping customers address compliance and streamline documentation.
Cost management	Accrual clearing summary*	Summarizes purchase order (PO) distribution clearing activity, enabling customers to quickly identify patterns and anomalies.
Cost management	Period close summary*	Automates financial closing summaries, helping customers save time and reduce errors during period-end processes.
Cost management	Troubleshooting for cost processing errors*	Identifies and suggests resolutions for cost errors, helping customers accelerate issue resolution and maintain financial accuracy.
Cost management	Costing Setup Assistant**	Guides cost setup decisions, helping customers make informed choices and accelerate implementation.
Cost management	Costing Period Close Assistant**	Supports cost period closing, enabling customers to retrieve information quickly and automate closing procedures.
Cost management	Maintenance Work Order Cost Estimator**	Estimates work order costs, helping customers validate budgets and optimize planning.
Cost management	Supplier Accruals Assistant**	Flags accrual issues, helping customers standardize decisions and accelerate period end.
Cost management	Landed Cost Estimator**	Estimates landed costs, enabling customers to improve sourcing decisions and forecast accuracy.
Manufacturing and maintenance	Shift note generation*	Creates shift summaries for manufacturing operations, helping customers improve productivity and communication during shift handoffs.
Manufacturing and maintenance	Suggested repair generation*	Identifies fixes based on service history, enabling customers to resolve maintenance issues faster and more reliably.
Manufacturing and maintenance	Technician note generation*	Helps technicians write structured handoff notes, improving collaboration and reducing errors.
Manufacturing and maintenance	Service estimate creation*	Automates customer service cost estimation, helping customers reduce manual effort and improve communication with their clientele.
Manufacturing and maintenance	Inspection characteristic generation*	Creates quality inspection criteria, enabling customers to fast-track inspection plan creation.
Manufacturing and maintenance	Inspection instruction generation*	Produces safety and inspection guidance, helping customers enforce consistent quality processes.
Manufacturing and maintenance	Operational Procedure Advisor**	Provides production procedure guidance, helping customers ensure safety and compliance.
Manufacturing and maintenance	Work Instruction Advisor**	Creates work instructions from documents, helping customers expedite authoring and adhere to policies.
Manufacturing and maintenance	Disposition Assistant for Rejects**	Suggests handling for production rejects, helping customers automate rework and improve productivity.
Manufacturing and maintenance	Operations Assignment Assistant**	Suggests workstation assignments, enabling customers to recover quickly from downtime.
Manufacturing and maintenance	Outside Processing Shipping Assistant**	Manages outsourced component shipments, helping customers minimize manual tasks and improve collaboration.
Manufacturing and maintenance	Work Order Sync Assist**	Evaluates impact of definition changes, helping customers minimize disruptions and risks.
Manufacturing and maintenance	Maintenance Advisor**	Provides repair guidance, helping customers expedite resolution and bring consistency to maintenance processes.
Manufacturing and maintenance	Post-Maintenance Work Recorder**	Captures unplanned work, helping customers track maintenance activity and improve reliability.
Manufacturing and maintenance	Maintenance Work Order Builder**	Creates work orders from natural language, enabling customers to streamline creation and minimize administrative tasks.
Order management, logistics, and inventory	Sales order change comment generation*	Summarizes order modifications, helping customers respond quickly to questions about order revisions.
Order management, logistics, and inventory	Sales order acknowledgement generation*	Creates customer-facing order confirmations, improving communication and customer satisfaction.
Order management, logistics, and inventory	Summary generation for returns*	Summarizes return details for quick processing, helping customers streamline returns and add context.
Order management, logistics, and inventory	Pricing promotion summary*	Summarizes pricing promotions, helping customers quickly understand and communicate promotional benefits.
Order management, logistics, and inventory	Intelligent wave summary*	Summarizes warehouse wave execution, enabling customers to identify issues and improve productivity.
Order management, logistics, and inventory	Sales Return Order Assistant**	Automates return order creation, helping customers reduce processing time and increase satisfaction.
Order management, logistics, and inventory	Sales Promotion Advisor**	Recommends applicable promotions, enabling customers to boost sales and personalize offers.
Order management, logistics, and inventory	Order Exception Assistant**	Resolves order exceptions, helping customers reduce delays and operational costs.
Order management, logistics, and inventory	Data Access Advisor**	Explains data access rules, helping customers enhance security and productivity.
Order management, logistics, and inventory	Sales Order Assistant**	Creates orders from natural language, enabling customers to automate order entry and improve accuracy.
Order management, logistics, and inventory	PO to Sales Order Converter**	Converts PO documents into import-ready files, helping customers reduce errors and processing costs.
Order management, logistics, and inventory	Promotion Recommendation Advisor**	Matches orders to promotions, helping customers enhance customer experience and boost sales.
Order management, logistics, and inventory	Product Configuration Agent**	Guides configuration decisions, enabling customers to optimize product selection and compatibility.
Order management, logistics, and inventory	Configurator Rule Advisor**	Checks for rule consistency, helping customers enable robust, conflict-free product configurations.
Order management, logistics, and inventory	Wave Research Advisor**	Summarizes wave execution, helping customers resolve issues and improve compliance with service level agreements (SLAs).
Order management, logistics, and inventory	Task Management Assistant**	Allows supervisors to enquire about the orders that missed shipping for the day.
Order management, logistics, and inventory	Inventory Expiry Assistant**	Analyzes remaining shelf life for lot-controlled inventory.
Order management, logistics, and inventory	Material Expiration Analysis**	Identifies lots nearing expiration, helping customers minimize waste and maximize consumption.
Order management, logistics, and inventory	ASN Creation Assistant**	Helps create advanced shipping notifications (ASNs), improving supply visibility and reducing manual entry.
Order management, logistics, and inventory	Fulfillment Processing Assistant**	Streamlines fulfillment processing, helping customers accelerate shipping and reduce manual effort.
Order management, logistics, and inventory	Item Shortages Assistant**	Provides shortage analysis and alternatives, enabling customers to resolve shortages quickly.
Order management, logistics, and inventory	Inventory Tasking Assistant**	Assigns warehouse tasks, helping customers optimize throughput and rebalance their workforce.
Order management, logistics, and inventory	Inventory Aging Advisor**	Identifies slow-moving inventory, helping customers prioritize disposition and reduce storage costs.
Order management, logistics, and inventory	Inventory Reservation Assistant**	Manages reservation assignments, enabling customers to rapidly assess and update allocations.
Order management, logistics, and inventory	Stock Location Advisor**	Suggests alternate stocking locations, helping customers complete orders efficiently and correct discrepancies.
Order management, logistics, and inventory	Cycle Count Analysis Advisor**	Summarizes cycle count variances, helping customers target chronic issues and reduce discrepancies.
Order management, logistics, and inventory	Receipt Creation Assistant**	Helps create inbound receipts, reducing manual entry and improving inventory accuracy.
Order management, logistics, and inventory	Service Parts Advisor**	Recommends parts based on history, helping customers resolve issues faster and automate ordering.
Order management, logistics, and inventory	Supply Disruptions Mitigator**	Identifies and mitigates supply risks, helping customers accelerate response and protect service levels.
Procurement	Requirement suggestions for negotiation*	Generates supplier requirement questions, helping customers gather the right information for successful negotiations.
Procurement	Supplier recommendations for negotiation*	Suggests new suppliers to broaden competition, helping customers save time and increase negotiation success.
Procurement	Negotiation summary*	Produces tailored summaries of negotiation events, enabling customers to quickly understand negotiation outcomes and make informed decisions.
Procurement	Assistance for writing negotiation messages*	Drafts negotiation communications, helping customers improve clarity and efficiency in supplier interactions.
Procurement	Negotiation attachment summary*	Summarizes supplier attachments for quick review, allowing customers to expedite approval processes.
Procurement	Supplier registration attachment summary*	Highlights key points from supplier documents, making supplier onboarding faster and more efficient.
Procurement	Purchase order detail summary*	Summarizes all PO details for quick consumption, helping customers reduce review time and improve decision-making.
Procurement	Purchase order highlights in approvals*	Provides PO summaries within approval workflows, enabling approvers to make faster, more informed decisions.
Procurement	Purchase agreement summary*	Summarizes agreement documents and attachments, helping customers improve visibility and expedite approvals.
Procurement	Spend classification*	Categorizes transactions using GenAI and ML, helping customers reduce manual classification and improve spend accuracy.
Procurement	Business rule generation*	Derives rules from spend patterns, enabling customers to automate and optimize spend classification processes.
Procurement	Procurement Policy Advisor**	Provides procurement policy information, helping customers address compliance and reduce training costs.
Procurement	Purchase Requisition Status Advisor**	Provides requisition status updates, enabling customers to quickly identify requisitions needing action.
Procurement	Quote to Purchase Requisition Assistant**	Converts supplier quotes to requisitions, helping customers minimize errors and accelerate submission.
Procurement	External Purchase Prices Error Assistant**	Suggests fixes for purchase price import issues, helping customers facilitate accurate agreements and uninterrupted procurement.
Procurement	Autonomous Sourcing Assistant**	Automates sourcing for low-value events, freeing up managers for strategic negotiations.
Procurement	Contract Advisor**	Summarizes contract details, helping customers clarify complex clauses and accelerate review.
Product lifecycle management	Improved product discovery and engagement*	Generates SEO and product descriptions, helping customers enhance marketing and web presence.
Product lifecycle management	Workflow approval summary*	Summarizes change order workflows, helping customers accelerate review and approval cycles.
Product lifecycle management	Quality workflow description generation*	Writes quality workflow documentation, enabling customers to streamline quality review and disposition.
Product lifecycle management	Manufacturer Onboarding & Risk Advisor**	Guides onboarding and evaluates compliance, helping customers ensure supplier quality and reduce onboarding errors.
Product lifecycle management	Master Data Governance Standards Advisor**	Helps ensure product master data addresses governance policies, enabling customers to reduce errors and maintain data integrity.
Product lifecycle management	Product Regulations Compliance Advisor**	Provides regulatory guidelines for product data, helping customers address compliance and avoid costly mistakes.
Product lifecycle management	Workflow Policy Advisor**	Guides engineers through workflow policies and changes, helping customers accelerate change management and reduce cycle times.
Product lifecycle management	Product Comparison Advisor**	Compares products and highlights differences, enabling customers to make faster, more informed sourcing decisions.
Product lifecycle management	Product 360 Advisor**	Provides consolidated product data and alternatives, helping customers proactively prevent shortages and disruptions.
Product lifecycle management	Component Replacement Assistant**	Automates part replacement impact analysis, helping customers minimize disruption and maintain auditability.
Quality management	Quality Inspection Advisor**	Supports inspectors with quality guidance, helping customers address compliance and streamline inspection processes.
Sustainability	Invoice classification*	Uses GenAI to categorize sustainability invoices, helping customers reduce manual review and promote compliance.
Sustainability	Sustainability Policy Advisor**	Provides answers regarding sustainability compliance, helping customers boost productivity and enable accurate reporting.
Supply chain planning	Analysis of planning data quality issues*	Identifies and recommends corrections for planning data issues, helping customers improve data accuracy and reduce manual troubleshooting.
Supply chain planning	Supply Chain Collaboration Policy Advisor**	Answers policy questions related to collaboration, helping customers reduce support overhead and improve supplier training.
Supply chain planning	Supply Chain Planning Process Advisor**	Explains planning processes and ownership, enabling customers to get natural language answers from process documents.
Supply chain planning	Planning Advisor for Exceptions**	Summarizes and analyzes planning exceptions, helping customers accelerate plan analysis and response times.
Supply chain planning	Planning Advisor for Notes**	Summarizes plan notes, enabling customers to make faster, more informed decisions.
Supply chain planning	Planning Order Release Assistant**	Automates planned order releases, helping customers focus on important exceptions and optimize planner effort.
Supply chain planning	Planning Measure Expression Assistant**	Helps correct measure expression syntax, enabling customers to accelerate implementation and reduce technical barriers.
Supply chain planning	Planning Cycle Assistant**	Summarizes planning cycle tasks, helping customers collaborate in real time and stay engaged.
Supplier management	Question generation for supplier qualification*	Creates relevant supplier evaluation questions, helping customers streamline supplier qualification and reduce manual effort.

Help identify and direct sales teams to leads and opportunities with the highest win probabilities, promote deal acceleration, and foster improved sales conversion rates. Oracle AI for Oracle Sales can deliver AI-enabled, in-the-moment automation for your sales team.

Explore Oracle AI for CX

Functional area	Use case	Business benefit
Account intelligence and engagement	Account Advisor**	Provide account insights by summarizing account data, key contacts, subscriptions data, invoices, and any account research report or financial disclosure documents attached to the account.
Account intelligence and engagement	Account deduplication	Detects duplicate accounts to help maintain database accuracy while allowing customization for better predictions.
Account intelligence and engagement	Account Engagement Guide**	Automates account planning and research by summarizing key insights across various business functions. Helps sales teams identify upsell and renewal opportunities, uncover key stakeholders, and generate sales activity overviews, —allowing reps to focus on relationship building and revenue growth.
Account intelligence and engagement	Account engagement level	Measures how engaged an account is based on deal activity, interactions, and sales team efforts.
Account intelligence and engagement	Sales Intelligence and Account/Product Advisor Agents**	Leverages retrieval-augmented generation (RAG) and predictive models to deliver real-time recommendations, document-based insights, and data-driven guidance on accounts, contacts, and products, all embedded within the sales workflow.
Account intelligence and engagement	Similar account recommendations	Finds companies with similar characteristics (for example, industry, size, location) to help identify new sales prospects.
Account intelligence and engagement	Summarization assistant for account, activity, leads, and opportunities*	Can provide a complete end-to-end view of an account, including key details from both front- and back-office systems. Enables sales teams to quickly assess an account’s status within the customer lifecycle so they can confirm they have the right context for each interaction. Available directly in Oracle Fusion Sales and Microsoft Outlook via a plugin for seamless access.
Lead and opportunity management	Contact engagement level	Helps sales reps gauge engagement levels to determine the time and approach for outreach.
Lead and opportunity management	Lead contact validation and recommendations	Suggests new contacts based on past successful deals and level of interaction with the sales team.
Lead and opportunity management	Opportunity contact validation and recommendations	Identifies commonly added contacts in similar opportunities, making it easier to find the right stakeholders.
Lead and opportunity management	Opportunity scoring and recommended actions	Predicts the likelihood of closing a deal and provides actionable insights to help improve success rates.
Lead and opportunity management	Predictive lead scoring	Designed to highlight the most promising leads and opportunities while flagging deals that may need extra attention.
Lead and opportunity management	Sales intelligence and engagement optimization models	Identifies the most engaged leads and opportunities, allowing sales teams to tailor outreach for better results.
Product and pricing optimization	AI-generated product recommendations*	Uses AI to automatically recommend upsell and cross-sell products based on historical purchase patterns and items that are frequently bought together.
Product and pricing optimization	Pricing and discount optimization	Recommends discounts based on probability-of-purchase models, enabling a reduction in manual pricing efforts and expediting quote generation.
Sales guidance and forecasting	Create incentive rate tables*	Incentive compensation plan administrators can build rate tables for sales credit calculation by copying and pasting from spreadsheets or entering requirement description in text.
Sales guidance and forecasting	Incentive Payee Advisor**	Provides sellers with real-time answers on incentive compensation plans and policy changes.
Sales guidance and forecasting	Generate a forecast summary with AI*	Provides an AI-generated summary of forecast performance on demand, highlighting key metrics and whether the team is on track.
Sales guidance and forecasting	Incentive Compensation Plan Advisor**	Helps translate complex compensation plans into clear, easy-to-understand language. Helps sales reps understand earning potential, aligns teams with business goals, and helps keep motivation high by effectively communicating compensation strategies.
Sales guidance and forecasting	Opportunity-to-Quote Guide**	Can speed up quoting with AI-driven insights, automated document generation, and real-time account overviews to help keep deals moving smoothly.
Sales guidance and forecasting	Machine learning prediction framework (BYOM)	Enables AI model building to create custom sales predictions tailored to business needs.
Sales productivity and automation	Rewrite Assistant for quotes*	Helps enhance user productivity and communication quality by integrating context-aware rewriting capabilities into existing text editors or input fields to quickly refine content for clarity, tone, grammar, and impact.
Sales productivity and automation	Express Reports Agent**	Enable users to get complete, ready-to-use reports that combine both visuals and tables with simple prompts, such as “Show me closed opportunities by stage for Q2.”
Sales productivity and automation	Sales Analyzer*	Enable users to get charts and visualizations by asking questions in plain language within the Sales Dashboard.
Sales productivity and automation	Lead Advisor Agent**	Highlights missed interactions, summarizes lead behavior, and recommends next-best actions through a conversational interface, enabling sellers to act quickly and confidently.
Sales productivity and automation	Generate account summaries and emails on mobile app*	Enables reps to generate tailored account summaries and compose context-aware emails using CRM data from accounts, contacts, opportunities, or leads on their mobile devices.
Sales productivity and automation	Account description generation*	Uses generative AI to summarize key company information from documents such as earnings reports and 10-Ks, allowing reps to access concise account profiles directly within the CRM.
Sales productivity and automation	Content assistant for appointment agendas*	Automatically generates meeting agendas from emails, potentially saving time and helping ensure every meeting is structured and productive.
Sales productivity and automation	Content assistant for email*	Can speed up customer communication by drafting AI-powered responses, helping sales teams reply faster and more effectively.
Sales productivity and automation	Content assistant for incentive plans*	Uses generative AI to help compensation admins quickly create clear, professional incentive plan documents. With simple prompts, they can generate, rewrite, summarize, and edit terms and conditions right inside the plan authoring tool, potentially saving time and improving clarity.
Sales productivity and automation	Content assistant for meeting notes*	Automatically summarizes meetings and generates action items so teams can focus on selling instead of note-taking.
Sales productivity and automation	Content assistant for opportunity win stories*	Designed to automatically generate compelling success stories to share with prospects and internal teams.
Sales productivity and automation	Content assistant for sales call guide authoring and summarization*	Uses generative AI to quickly create structured, high-quality sales call guides with optimized language and branching logic, helping reps engage with customers more reactively.
Sales productivity and automation	Quote Assist Agent**	Provides an in-context AI assistant within the quoting user interface to help troubleshoot errors, answer questions, and offer quoting guidance using RAG and upcoming API/email integrations.
Sales productivity and automation	Summarization assistant for account, activity, leads, and opportunities*	Can provide concise summaries of account activities and interactions, making it easier for reps to stay informed.

Enhance service efficiency and personalization with AI-powered support across multiple channels while optimizing productivity and customer satisfaction.

Explore Oracle AI for CX

Functional area	Use case	Business benefit
Agent assistance and productivity	Service workflow sentiment analysis	Provides a conversation score to indicate whether a customer service rep's interactions are positive, neutral, or negative.
Agent assistance and productivity	Chat assistance for agents*	Surfaces real-time suggestions for web chat agents using generative AI and presents recommended responses or knowledge articles as the chat progresses.
Agent assistance and productivity	Chat summarization*	Designed to automatically create concise summaries of live chat conversations using generative AI. Summaries are generated in real time and appear during transfers between agents or at session close.
Agent assistance and productivity	Content assistant for interview authoring*	Can be used to automate the creation and deployment of branching interview questions, helping guide customers and agents to the right decision faster. Reduces the need for manual rule configuration.
Agent assistance and productivity	Support call summarization*	Designed to automatically create a call summary after an Oracle Fusion Cloud Service interview using generative AI. Can capture key details shared during the interaction and generates a draft summary directly in the user interface.
Field service optimization	Nearby work recommendations	Assesses a technician's workload, location, and availability to suggest nearby jobs that can be completed without disrupting the existing schedule.
Field service optimization	Predictive scheduling and routing	Applies predictive AI and machine learning to optimize field service scheduling. Automates real-time decisions in field operations by updating job assignments to help meet service goals, reduce SLA violations, and avoid scheduling conflicts. Can also recommend the best technician based on factors such as travel time, availability, skills, and job duration.
Field service optimization	Question answering for field resources*	Uses generative AI to help analyze user queries and surface relevant answers from the knowledgebase, enabling the automatic generation of a concise response that addresses the user’s question. Can also provide links to supporting knowledge articles for deeper exploration.
Field service optimization	Smart assignment assistant	Optimizes manual service activity scheduling by predicting and recommending a field resource to assign to an activity. Recommends a technician based on travel time, availability, skills, and job duration.
Field service optimization	Work Order Agent**	Designed to automatically generate draft work orders with prefilled attributes such as title, notes, and contact details to help bring speed and intelligence to field service operations.
Knowledge management	AI-generated service responses*	Can draft detailed responses to service requests in seconds using generative AI. Can pull from existing knowledge articles to create a tailored message.
Knowledge management	Content assistant for knowledge authoring*	Designed to draft knowledge articles from resolved service requests or external documents using generative AI. Can automatically generate a draft within the standard authoring flow, including product tags, user groups, and publishing options.
Knowledge management	Instant answers in search*	Analyzes user queries and surfaces relevant answers drawn from the knowledgebase using generative AI. Enables the automatic generation of a concise response that directly addresses the user’s question.
Knowledge management	Knowledge Insights Agent**	Designed to create a hybrid index that spans service objects and external knowledge content, helping uncover deep insights into relationships, identify emerging trends, and detect and resolve duplicate or conflicting information.
Knowledge management	Knowledge search assistant*	Can provide concise, direct answers within knowledge search results using generative AI.
Service request and case management	Self-Service Chat Agent**	Can be deployed to handle customer inquiries through personalized responses and execute transactions across systems. Can verify identity, retrieve data, and guide customers through resolution with minimal human intervention.
Service request and case management	Notification Agent**	Send an email or a bell notification whenever a service request (SR) requires the owner’s attention, providing a convenient way to notify end users.
Service request and case management	Work Order Agent**	Automatically draft work orders with prefilled attributes based on similar service requests, present the draft work orders to customer support representatives for review, and track the status of work orders throughout the lifecycle.
Service request and case management	Self-Service Question-Answer Agent**	Uses generative AI to help analyze user queries and surface relevant answers from the knowledgebase, enabling the automatic generation of a concise response that addresses the user’s question and provides links to supporting articles.
Service request and case management	Service Request Creation Agent**	Uses AI to seamlessly turn customer chat conversations, phone call transcripts, and emails into actionable service requests by capturing key details and analyzing attached documents in real time.
Service request and case management	Service Request Resolution Agent**	Analyzes incoming service requests and generates suggested solutions based on predefined assets using generative AI. Presents the steps as a structured resolution plan.
Service request and case management	Service request summarization*	Can automatically draft concise summaries of service request details directly within the Oracle Service Center user interface using generative AI.
Service request and case management	Service Request Triage Agent**	Uses generative AI to analyze and categorize incoming service requests based on the product, service taxonomy, and content quality. The agent is designed to evaluate whether a request includes enough detail and can prompt the user for additional information if needed.
Service request and case management	Smart service request matching	Identifies and links similar past service requests and enables agents to apply proven solutions quickly.

Unify customer data from multiple sources to create a real-time view of each customer. Marketers can leverage data-driven insights and AI to engage, convert, and nurture relationships to increase value.

Explore Oracle AI for CX

Functional area	Use case	Business benefit
Attribution and channel strategy	Campaign revenue attribution	Analyzes customer touchpoints to help teams attribute revenue to campaigns and channels.
Attribution and channel strategy	Campaign recommender	Recommends effective campaign strategies for each audience segment based on past performance and engagement data.
Attribution and channel strategy	Channel recommender	Identifies effective marketing channels to engage target audiences.
Campaign optimization	Campaign Optimization Agent**	Uses AI to help determine the next best action, offer, or timing to better maximize engagement and conversion.
Campaign optimization	Campaign Planning Agent**	Leverages AI propensity models and lifetime value analysis to optimize targeting and campaign planning.
Campaign optimization	Fatigue analysis	Evaluates message fatigue based on engagement patterns to optimize send frequency.
Campaign optimization	Intelligent audience selector	Designed to identify the best-fit contacts for ongoing programs using predictive models.
Campaign optimization	Program intelligent switch	Recommends the best campaign, channel, and timing for each customer to increase engagement.
Campaign optimization	Program simulation	Simulates campaign performance and flow before launch to identify improvements.
Campaign optimization	Send time optimization	Determines optimal delivery times for each contact to improve engagement.
Content creation and optimization	Content assistant for email authoring*	Creates on-brand email copy that’s aligned with the campaign’s tone and goals.
Content creation and optimization	Refine and adapt marketing content*	Users can instantly shorten, lengthen, or bulletize copy, as well as generate concise summaries for their content to adjust outputs to their exact needs.
Content creation and optimization	Content assistant for landing page authoring*	Generates consistent, campaign-aligned landing page copy.
Content creation and optimization	Content assistant for shared component authoring*	Generates or rewrites HTML for shared campaign components.
Content creation and optimization	Content assistant for SMS*	Crafts concise, impactful SMS messages that are aligned with the campaign’s tone and objectives.
Content creation and optimization	Subject line and push title optimization	Scores titles based on predicted performance from past data.
Content creation and optimization	Content assistant for subject line authoring*	Generates multiple subject line options based on the campaign’s tone, context, and brand voice.
Customer intelligence and predictive insights	Account lead scoring	Predicts which B2B accounts are most likely to convert, helping optimize account-based marketing efforts.
Customer intelligence and predictive insights	Churn propensity	Identifies customers at risk of leaving so marketers can take action to retain them.
Customer intelligence and predictive insights	CLV scoring and analysis	Calculates projected customer lifetime value (CLV) to help inform targeting and retention strategies.
Customer intelligence and predictive insights	Contact lead scoring	Forecasts the likelihood of individual lead conversion to improve lead volume and speed.
Customer intelligence and predictive insights	Engagement propensity	Predicts how likely a customer is to engage with a campaign, helping improve targeting.
Customer intelligence and predictive insights	Opportunity identification	Scores sales opportunities based on marketing engagement, helping improve sales and marketing alignment.
Customer intelligence and predictive insights	Predictive customer lifetime value	Identifies high-value customers and those at risk of churning, enabling smarter targeting and budget allocation.
Customer intelligence and predictive insights	Recency, frequency, and monetary scoring	Segments customers based on purchase history to help improve engagement and retention.
Customer intelligence and predictive insights	Repurchase propensity	Predicts which customers are likely to reorder products, fostering more targeted cross-channel engagement.
Customer intelligence and predictive insights	Account intelligence	Calculates an account engagement score to prioritize outreach and targeting.
Personalization and next-best actions	Next best action	Recommends the most relevant next step to help drive customer conversions.
Personalization and next-best actions	Next best offer	Uses purchase history to predict the best price customers would be willing to pay, potentially maximizing revenue.
Personalization and next-best actions	Next best promotion	Uses a customer’s purchase history to predict the price they would be willing to pay, enabling personalized pricing that can boost conversion rates and average order value.
Personalization and next-best actions	Product and content recommendations	Uses AI to personalize content and product suggestions with the aim of increasing engagement.
Personalization and next-best actions	Product propensity	Forecasts which customers are most likely to buy a product, enabling smarter marketing spend.
Personalization and next-best actions	Real-time predictions	Forecasts customer behavior quickly, allowing marketers to take immediate action.

See GenAI in action in Oracle Fusion Cloud Applications

PLM Item Description Generation

Learn how generative AI in Oracle Product Lifecycle Management helps busy product managers create SEO friendly product descriptions.

CX Cloud Service request

See how GenAI embedded in Oracle Fusion Cloud Service can help boost customer satisfaction, accelerate issue resolution, and increase agent efficiency.

ERP project planning

See how AI-powered project planning in Oracle Fusion Cloud ERP helps a project manager use GenAI to quickly assemble project plans that balance customer requirements with resource, risk, and budget concerns.

EPM narrative reporting

Watch a finance director use GenAI narrative reporting in Oracle Fusion Cloud EPM to explain the impacts of a supply shortage in a quarterly roll-forward report. See how GenAI helps provide insights, draft descriptions, and create visuals, saving time and improving accuracy.

CX Knowledge Article Authoring

Using generative AI embedded in Oracle Service to create knowledge articles minimizes the burden on service and product teams who find crafting these assets time-consuming and helps build a repository of valuable tribal knowledge to help customers and agents resolve issues faster.

HCM candidate experience

See how embedded GenAI in Oracle Fusion Cloud HCM can help job seekers find a great fit. By simply uploading a resume, candidates get matched with openings based on their specific experiences and skills.

HCM performance review

See how GenAI embedded in Oracle Fusion Cloud HCM can help managers with employee performance reviews. GenAI creates a synopsis of peer feedback and summarizes overall performance in just a few seconds.

HCM job post authoring

Watch how GenAI in Oracle Fusion Cloud HCM helps a busy manager create a job description for a junior position on her team. AI effortlessly drafts job description sections in seconds and optimizes the posting for keyword searches and applicant tracking systems.