- E-mail sent to Oracle must adhere to the CAN-SPAM regulations and where appropriate Article 13 of the European Union Directive on Privacy and Electronic Communications 2002/58/EC.
- All e-mail must be RFC compliant(Refer to RFC 5321 & RFC 5322).
- The Internet Society's Internet Engineering Task Force (IETF) publishes technical documents detailing internet standards for the transmission of internet mail. For more information on these technical guidelines, please view the following:
- Mail servers should have valid reverse DNS records. See the following Wikipedia entry for further information. Sending address should be valid with reverse lookup, resolvable in DNS, and able to accept bounce-backs.
- Mail servers should not act as open relays/proxies and they should be secured to prevent unauthorized or anonymous use.
- Avoid sending from dynamic IP spaces or where the identity of the host changes frequently as Oracle.com may not be able to accept these connections.