Abcdin boosts the efficiency of its logistics processes by 20% with Oracle Cloud

The Chilean retailer relies on Oracle Warehouse Management to fill customer orders more quickly, lifting its satisfaction score to over 60%.


Oracle has made it easier for us to manage logistics in our distribution center and stores, and this will help us serve our customers quickly and efficiently.

Cristian Eduardo Castro MoralesManager Supply Chain, Abcdin

With a strong digital presence and more than 70 brick-and-mortar stores, Abcdin is a Chilean retailer focused on electronics, home goods, and more. Aiming to optimize its logistics processes and improve its Net Promoter Score (NPS), Abcdin decided to implement Oracle Warehouse Management because of its range of fully configurable features, which helped the company not only adapt to changing market demands but also reduce IT costs. With Oracle Warehouse Management, Abcdin gained greater visibility and control over its logistics processes for 20% higher productivity. Abcdin also improved data-driven decision-making, allowing the company to quickly adapt to customer demands and boost its NPS customer satisfaction rating from 40% to over 60%.

Published:April 5, 2024