
The firm gives employees one place to request and offer feedback at any time using Oracle Touchpoints.
United States | Business Services
“Oracle Touchpoints provided a consistent approach across the organization to capture feedback, resulting in more timely feedback and impactful performance reviews.”
BDO USA provides public accounting, tax, consulting, and business advisory services. To help employees feel valued at work and explore their full potential, the company’s People & Culture team wanted to provide a consistent way to request or give feedback at any time. By implementing Oracle Touchpoints, which is part of Oracle Fusion Cloud HCM, BDO USA is able to move toward a firmwide approach to employee feedback, whether it’s for a specific project or for a year-end performance review. It also lets managers easily surface feedback as part of performance reviews. Using Oracle Touchpoints as part of a unified, AI-powered HCM suite, BDO can connect data, context, and action to help improve employee retention and productivity.