Cognition+ boosts insurance processing performance by 90% with OCI
The Canadian insurance tech firm moves its platform to OCI to increase availability and offer a better customer experience.
“Our transition to OCI has significantly improved our clients' system performance experience, reduced their costs, and has provided us a greater level of control over monitoring and optimization than was possible in the past. Oracle's commitment to AI-enabled features will allow us to continue to leverage the platform in the future to the benefit of our clients.”
Cognition+ provides SaaS for Canadian mutual insurance carriers. It offers brokers, agents, and policyholders a complete portfolio view to help them manage risk. With an entirely remote workforce and growing demand from customers to access and transact policy information, Cognition+ sought a more dependable, performant, and efficient IT infrastructure than what other on-premises environments could provide. Because the company was familiar with Oracle Database, it decided to migrate to Oracle Cloud Infrastructure (OCI) with Oracle Database Service. After the implementation, performance increased significantly, monthly costs dropped by 20%, and the company was able to provide enhanced disaster recovery services to improve recovery time and compliance. The transition to OCI delivered an improved, modern client experience consistent with the company’s overall mission to be the technology leader for the North American insurance industry.