EBlock boosts efficiency with Oracle Fusion Field Service
The digital auction provider replaces manual coordination with AI-powered scheduling and routing to improve visibility and field performance.
Canada | Automotive
“By replacing disconnected tools with Oracle Fusion Field Service, we’ve centralized our entire field workflow into a single operating environment. AI-driven routing and real-time visibility now allow us to inspect more vehicles and move them to market sooner. These improvements are accelerating revenue and reducing inspection costs while significantly enhancing the dealer experience.”
EBlock, a real-time dealer-to-dealer auction platform, lets dealers buy and sell cars online and at physical locations in a single auction experience. To manage increasing inspection volumes, EBlock partnered with Motiv to implement Oracle Fusion Field Service in just 90 days. This transition from manual dispatching to optimized operations provided enhanced visibility into performance and resource utilization. Consequently, field operations were streamlined, travel costs decreased, and efficiency increased, providing the ability to manage the same workload with fewer resources.