Orange standardizes global finance and projects with Oracle
Telecom provider uses Oracle Fusion Cloud to digitize invoices, improve project visibility, and support consistent finance processes.
France | Telecommunications
“The global rollout of Oracle Cloud has unified our operations, standardized processes, and modernized the finance experience. By embracing Fusion Cloud Applications, we have built an agile foundation that evolves continuously, with quarterly innovations keeping us ahead in a fast-changing world.”
Meeting the challenge of global scale
Orange is one of the world's leading TelCo, serving 340 million customers in 26 countries. As one of Europe's largest telecom providers and a major operator in Middle East and Africa, Orange offers a comprehensive portfolio of mobile and fixed communications, high-speed broadband, Cloud, cybersecurity, digital transformation, IoT, and financial services for consumers, enterprises, and public institutions.
As the business grew, finance teams faced legacy, on-premises systems with more than 300 customizations, manual interventions, and inconsistent processes from country to country. Large telecom initiatives, including fiber deployments and mobile service launches, required more consistent processes and better visibility than existing spreadsheets and fragmented tools could provide.
Moving to Fusion Cloud Applications
Orange selected Oracle Fusion Cloud Applications for finance, planning, supply chain, and customer experience to standardize its operations on a cloud platform.
Across France, more than 9,000 Orange professionals use Oracle Fusion Cloud Enterprise Resource Planning (ERP). Orange uses it to scan and manage more than 1.2 million supplier invoices digitally each year. Orange uses Oracle Fusion Cloud Project Management to track complex infrastructure initiatives with visibility into budgets, procurement, and spend.
With the new system, Orange also moved to a zero-customization environment and uses quarterly releases to adopt new capabilities, including procurement automation and anomaly detection.
Reported outcomes from standardization and automation
Orange reported a 33% reduction in operational costs compared to legacy approaches, attributing gains to automation and process standardization.
The benefits achieved span the company’s business functions and strategic initiatives:
- More consistent financial controls and compliance, supporting business decisions across regions and service lines
- New capabilities in procurement helped automate process steps, including aligning contracts with requisitions and generating purchase orders
- Integrated project management supports oversight for infrastructure investments