SafeLink reduces its technology spending by 30% by migrating to OCI
The insurance provider boosts customer satisfaction with low network latency and faster response times for customer requests.
“With OCI, we accelerated our process of uploading data to the system and increased the speed of our operations. We went from data loading times of up to 25 minutes to just 5.”
SafeLink is a leading insurance provider specializing in international cargo insurance and risk prevention. As the Mexico-based business expanded, its data storage and processing needs became too complex for its previous technology supplier. SafeLink decided to migrate to Oracle Cloud Infrastructure (OCI) for its ability to help the company secure critical data and improve the speed and responsiveness of its systems. With OCI, the company saw a significant improvement in network latency and connectivity, which boosted operational efficiency and customer satisfaction. After the migration, SafeLink also reduced its technology spend by 30% compared to its previous vendor.