The UK provider of plumbing and HVAC supplies moved to Oracle SCM to deliver more agile and effective customer service.
Wolseley, a subsidiary of Ferguson plc, is a leading UK-based distributor of plumbing, heating, ventilation, and air conditioning products, serving residential, commercial, civil, and industrial customers.
As part of a broader effort to improve its service to those customers, Wolseley wanted to move from its manual inventory management and supply chain systems to a centralized, cloud-based system. The goals were to enable more comprehensive planning, improve procurement and supplier management, collaborate better with suppliers, provide inventory visibility, and improve order management for consistent on-time delivery.
Before we had Oracle, everything was very manual and we didn't have a single view of inventory. Today, we are no longer overexposed on a day-to-day basis when dealing with exceptions, peaks, and troughs.
IT Director, Wolseley
Wolseley estimates that its move to Oracle Cloud SCM has improved its on-time/in-full delivery helping boost company revenue by millions of pounds.
The company now has a single view of inventory across its distribution network, as well as automated planned orders, which previously were manually processed three times a day.
Wolseley has also automated supply and demand forecasting, helping it to forecast demand using multiple statistical models.