Oracle Trusted Answer Search
Oracle Trusted Answer Search enables teams to build secure, accurate, and fast natural-language interfaces, matching domain-specific questions to application-specific documents without using LLMs, ensuring quick outcomes without risking data exposure or unpredictable responses
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Download the Trusted Answer Search package to install it with Oracle AI Database
Main Features
Trusted Answer Search maps end-user questions in natural language to the best-matched targets, ensuring applications reliably render the correct report or take the appropriate action
Maps natural language to a constrained set of curated descriptions
Utilizing vector similarity and advanced information retrieval, the system aligns user questions with high-quality descriptions tied to vetted documents
Returns an application-specific “match document”
Your application interprets a JSON match document to take deterministic actions like opening a report, redirecting to a URL, or invoking an action with specific parameters
Supports value-specific answers
Identify key values such as dates, categories, or entities from queries to match and retrieve relevant documents
Implements feedback and correction workflows
Application experts can review query history and user feedback to mark matches as correct or ignored; this structured loop enables them to propose new descriptions or request reports, fostering a continuous improvement cycle for search accuracy
Keeps data secure by design
Security is maintained by using pre-built reports that respect end-user identity, ensuring users interact only with their governed data
Provides an API for developers
Developers can use a PL/SQL API to fully customize their search experience, enabling teams to harness the full potential of the Trusted Answer Search platform with a tailored user interface
Product Details
Admin Setup
Manage administrative setup with a dedicated APEX application for data ingestion, search space creation, and search target definition, enabling admins to perform regression analysis and test impacts of new descriptions or reports before implementing changes
User Experience
Users can experience Trusted Answer Search through a JavaScript search widget integrated directly into any webpage or via the out-of-the-box Trusted Answer Search Portal; for more customized needs, developers can use the API to build a unique user experience tailored to their specific application