Day One and Beyond

Day One and Beyond webinars are designed for IT professionals, business owners, and decision-makers looking to understand how Oracle Cloud and Oracle Cloud Applications help organizations simplify operations, gain real-time insights, and adapt quickly to change. Led by experienced trainers, these sessions offer practical guidance on optimizing your cloud deployment and driving stronger business outcomes.

Cloud Coaching

Fusion CX

Move beyond go-live and into customer experience transformation. Learn how to increase user adoption, optimize business processes, leverage AI-powered innovation, and unlock more value across sales, service, marketing, and customer engagement. Discover how Oracle AI helps teams grow revenue, improve productivity, deliver more personalized customer interactions, and drive better outcomes through AI-powered sales, CPQ, service automation, customer insights, next-best actions, and agent-assisted experiences.

Session Types

Innovation Briefings

  • AI in Oracle Fusion Applications

    See what’s possible when you turn AI on. Get a 30-minute overview of the AI capabilities available within your Fusion applications and learn how to start leveraging them today.

Deep Dives

Reduce Revenue Leaks in your Quoting & Order Processes

Date: November 9, 2026 | Start Time: 10 AM PT | Duration: 60 mins

This session is designed specifically for Sales & Business Development Managers, Sales and Pricing Operations Leaders and VP of Sales (CROs) of our existing customers looking to activate AI in Oracle Fusion applications to address Revenue leakage in end to end process of creating, pricing, confirming, and fulfilling customer orders to ensure delivery. Areas like:

  • Discounts/margin erosion
  • Quote rework and configuration errors
  • Fulfillment errors, cancelled orders, return credits
  • Delays and expediting fees
  • Billing issues

You'll learn how your team can start using features like AI-powered quote assistance, dynamic product recommendations, opportunity and account advisor insights to improve deal quality, and significantly reduce manual effort across your sales teams.

You also get a preview of the existing Agentic AI options coming in the next releases and how Oracle AI Agent Studio will enable you to add that capability you always wanted to add to help your team be more effective and productive!


Key Takeaways

  • Accelerate quote creation using AI-powered CPQ assistance and automated summaries.
  • Increase deal size with AI-driven product recommendations and next-best actions.
  • Gain real-time insights into accounts, leads, and opportunities using AI advisor agents.
  • Streamline sales operations with AI-assisted configuration, pricing logic.
  • Reduce Order Fall-Out & Manual Intervention.
  • Gain visibility to the downstream costs of upstream problems.

Are You Ready For Oracle AI?

Event Speakers

Reduce Revenue Leaks in Your Service Processes

Date: December 15, 2026 | Start Time: 10 AM PT | Duration: 60 mins

Live demo: Learn how Oracle Fusion AI helps protect revenue and build loyalty. See how embedded AI can improve agent productivity, service consistency, billing accuracy, and customer outcomes.

Service isn’t limited to customer support. It spans every interaction where value is delivered and maintained across customers, partners, company-owned assets, and employees. Each of these areas introduces its own opportunities for leakage, but most stem from the same root issue: a lack of visibility and coordination across accounts, products, assets, orders, and financials.

Are you fully leveraging the AI capabilities already available within your Oracle Fusion Service and Fusion Supply Chain environments to reduce revenue leaks?

This session is designed for Customer Support Operations Leaders, Self-Service / Digital Support Managers, Field Service / Work Order Managers, and Customer Experience (CXOs) Leaders at existing customers looking to activate AI in Oracle Fusion applications to improve the service you deliver to your customers.

You also get a preview of the existing Agentic AI options coming in the next releases and how Oracle AI Agent Studio will enable you to add that capability you always wanted to add to help your team be more effective and productive!

Key Takeaways

  • Reduce agent workload with AI-generated summaries for service requests, chats, and calls
  • Improve response quality and speed using AI-generated replies and knowledge suggestions
  • Accelerate case resolution with AI-driven recommendations and next-best actions
  • Enhance self-service with AI-powered answers and knowledge search
  • Identify and prioritize at-risk customers using sentiment analysis
  • Automate follow-ups, notifications, and activity tracking
  • Deliver consistent, personalized, and multilingual customer support experiences

Are You Ready For Oracle AI?

Event Speakers