As a responsible producer of hardware products, Oracle offers various take back programs that allow our customers and suppliers to return excess used products or materials. These programs help protect the environment and provide valuable services to our customers. All returns are managed via the Oracle Returns Management System (ORMS). Registration and process instructions are included under the take back program descriptions below.
Oracle manages excess and end-of-life electronic equipment based on a Reuse, Recover, Recycle policy.
As a responsible producer of hardware products, Oracle offers various take back programs that allow our customers and suppliers to return excess used products or materials. These programs help protect the environment and provide valuable services to our customers. All returns are managed via the Oracle Returns Management System (ORMS). Registration and process instructions are included under the take back program descriptions below.
There’s no charge to the customer for pickup, transport, or recycling.
Financial credit may be available if there’s reuse potential.
For select systems, we offer deinstallation support at no charge.
Oracle helps you dispose of and recycle your excess used Oracle-branded products in an environmentally responsible manner. Oracle applies the Reuse, Reclaim, Recycle strategy as a best practice. There’s no charge to the customer for transportation and recycling.
Take back program descriptions
If you encounter difficulties in entering a return request in the Oracle Returns Management System, please email your contact information, country, and a description of the issue encountered to the Oracle Returns Group, and a take back coordinator in your region will respond to provide assistance.