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Oracle Advanced Customer Services offers mission-critical support for Oracle engineered systems, with services spanning from installation and configuration to monitoring and advanced support. Take advantage of a dedicated support team, proactive guidance, and preventive services that can help maximize availability, reduce risk, and optimize performance for your Oracle engineered systems.
Receive proactive guidance and preventive support to accelerate new installations and optimize current engineered systems. Advanced Customer Services delivers unique automated technology, interactive tools, and expertise to help plan, validate, and transition engineered systems quickly and effectively.
Your business depends on the availability and performance of your Oracle engineered systems. Advanced Customer Services can provide a 24/7 dedicated team of specialized support experts who know your environment and work closely with you, both remotely and onsite. Take advantage of tailored services for quicker resolution, incident prevention, and continuous optimization of your business-critical engineered systems.
Get the most comprehensive 24/7 diagnostic and remediation support in the industry through Advanced Monitoring and Resolution offered by Oracle Advanced Customer Services. Our global ITIL trained experts administer IT environments using ISO certified processes. Protect your system, reduce unnecessary risks, and achieve optimal performance by keeping up to date on bug and security fixes with quarterly patch deployments for your Oracle engineered systems.
Oracle Advanced Customer Services has a portfolio of security offerings to protect your sensitive data and cloud applications while helping you meet regulatory and compliance requirements. Our Oracle security experts can implement and manage risk assessments, compliance services, threat monitoring and resolution, and vulnerability management, keeping your data and applications secure both on premises and in Oracle Cloud.