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PeopleSoft Support

Building off a proven 25-year history of best-in-class solutions, Oracle’s PeopleSoft delivers new application functionality and expands the capabilities of existing features on a continuous basis. On-premises or in the cloud, PeopleSoft is faster, cheaper, and easier to run and maintain. Customers are using these capabilities to delight users, lower operational costs, and respond quickly to changing business demands.

Read about Oracle’s commitment to PeopleSoft.

PeopleSoft Support key features

Our commitment to PeopleSoft continues

Oracle understands that your on-premises applications are critical to your success. With Oracle Applications Unlimited, you have trusted, secure, comprehensive support so that you can avoid the potential risks of third-party support for your PeopleSoft investment. We will continue offering Oracle Premier Support on the Continuous Innovation releases for on-premises applications through at least 2031, and we are committed to annually review whether or not to extend the Premier Support offering for an additional year.

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Commitment to PeopleSoft

PeopleSoft support documentation and how-tos

PeopleSoft support accreditation provides self-paced, guided-learning paths with targeted resources and exams to validate your skills. The easy-to-consume modules show you how to leverage available tools and resources, give you time-saving best practices, and help you to unleash your potential by optimizing support interactions. You’ll get the latest tips and recommendations directly from our product teams. Topics covered include: installation, supporting and maintaining your PeopleSoft system, troubleshooting recommendations, and upgrading PeopleTools and applications.

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PeopleSoft support docs and how-tos

Oracle Advanced Customer Services for PeopleSoft

Mission-critical support to help reduce risk, accelerate adoption, and maximize performance for PeopleSoft. Oracle Advanced Customer Services offers North American Payroll Tax updates for specific PeopleSoft HCM releases.

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Advanced Customer Services for PeopleSoft

PeopleSoft Support and Oracle Applications Unlimited

Oracle Premier Support through at least 2031.

Oracle's commitment to continuous innovation

Applications and support—an unbeatable combination—included Oracle Applications are: Oracle E-Business Suite, Hyperion, JD Edwards EnterpriseOne, PeopleSoft, and Siebel.

Our commitment includes support for both on-premises and in Oracle Cloud Infrastructure—remain on-premises or move to the cloud with the same applications and your customizations—your choice, your schedule.

You’ll get the same resources, tools, and staff that you use now with ongoing security patches and software updates. Your staff knows the applications already.

No forced migrations. No surprises. Receive ongoing new features and a transparent roadmap.

Oracle Applications Unlimited and Oracle Premier Support

Delivering continuous innovation

With Oracle Premier Support and Applications Unlimited, you control the roadmap to your success.

Benefits of Premier Support for PeopleSoft

  • Committed to customers

    Maximize and expand your existing PeopleSoft investment with a product roadmap and support that allow time for future planning.

  • Committed to products

    Rely on our on-premises applications and support expertise to keep your business running efficiently.

  • Committed to innovation

    Depend on Oracle to continue investing in Continuous Innovation releases.

Resources

community resources

My Oracle Support Community

My Oracle Support Community is here to help you get the most out of PeopleSoft and My Oracle Support. Get access to a host of Oracle resources and exchange tips with a vibrant community of peers and Oracle experts.

Peoplesoft support resources

Oracle Premier Support

Support, security, and updates to fuel your business success.

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Specialized Oracle Support tools and resources at your fingertips.


My Support Renewals

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