Oracle Hospitality Integration Platform
Oracle Hospitality Integration Platform gives hotels and integration partners a self-service way to use OPERA Cloud APIs, subscribe to business events, register applications, manage credentials, and monitor usage. Hotels can add the capabilities they need without long custom projects, while partners can build applications and go to market at their own pace.
-
Build integrations in hours,
not weeks or months -
Secure access to real-time
OPERA Cloud data -
More partner choice
with lower integration costs
Features
- Self-service developer tools: Search hospitality APIs, review interactive documentation, register applications, manage application keys, subscribe to APIs and business events, obtain OPERA Cloud credentials, and view near-real-time API usage analytics.
- Secure access to data: OAuth 2.0 security, application keys, and API-level permissions help hotels decide which applications can access which parts of their OPERA Cloud environment.
- Flexible testing and rollout: Test API calls in a nonproduction OPERA Cloud sandbox, then work directly with hotel-provided credentials and endpoints when ready for live use.
OPERA Cloud APIs and Starter Resources
Reuse, reference, or take inspiration from open source API specifications available in GitHub.
| API category | Available APIs and summary |
|---|---|
| Reservations, rates, and profiles | OPERA Cloud Reservation API: Create and update reservations, including arrival date, departure
date, room type, rate, and packages. OPERA Cloud Rate API: Define and manage rate structures. OPERA Cloud Price Availability Rate API: Manage room inventory, availability, sell limits, and stay restrictions. OPERA Cloud Customer Relationship Management API: Manage guest, company, and travel agent profiles. OPERA Cloud Inventory API: Establish and update property and item inventory sell limits. |
| Hotel operations | OPERA Cloud Front Desk Operations Service API: Manage arrivals, in-house guests, departures,
room assignments, registration cards, and guest messages. OPERA Cloud Housekeeping Service API: Schedule room cleaning and maintenance, and retrieve room status and forecasting information. OPERA Cloud Back Office Operations API: Close and balance daily business activity by reconciling guest folios and processing credit card transactions. |
| Groups, sales, and events | OPERA Cloud Block API: Create blocks for guests attending events, meetings, or functions. OPERA Cloud Activity API: Manage sales tasks, such as appointments, sales calls, and contact follow-up. OPERA Cloud Sales and Event Management API: Manage catering activity. |
| Configuration and integration | OPERA Cloud Front Desk Master Data Management API: Access master data configuration for
front-office operations. OPERA Cloud List of Values Management API: Retrieve configured codes, including titles. OPERA Cloud Integration Processor API: Retrieve business events generated in the property management system. |
| Data, reporting, and analytics | OPERA Cloud Data APIs: Use GraphQL APIs to access OPERA Cloud data for reporting, dashboards, analytics, and downstream applications. Available subject areas include reservations, groups and events, guest profiles and loyalty, rates, revenue, finance, rooms, housekeeping, leisure experiences, sales activity, and forecasts. |
| Distribution | OPERA Cloud Distribution APIs: Exchange availability, rates, inventory, reservations, property content, and operational updates with channels, revenue management systems, central reservation systems, and other partner applications. Outbound APIs also deliver real-time updates so external systems can stay current with changes in OPERA Cloud. |
| Guest experience | OPERA Cloud Leisure Management API: Integrate external leisure management systems with OPERA Cloud, including activity locations and status codes. |
| Upselling | Guest Engagement and Merchandising Upsell Offers API: Present and fulfill relevant pre-arrival room-upgrade offers using real-time inventory. |
Frequently asked questions
