Increase profit margins, improve customer service, and execute orders faster. Oracle’s end-to-end, omnichannel, order-to-cash solution orchestrates orders across multiple systems, simplifies product configuration, enables dynamic pricing and global order promising.
Discover Oracle Cloud Order Management in these product tours.
Gain frictionless order orchestration and fulfillment by streamlining end-to-end order flow processes across multiple ERP and existing order management systems. Automate the entire process from order capture, settlement, and post-sales care.
Improve customer satisfaction by capturing and validating orders online to ensure fewer processing exceptions and faster order execution. Orchestrate seamless ordering and complex product deliveries with associated services.
Meet your customer requirements with multiple fulfillment options such as drop-ship, back-to-back, and configure-to-order.
Meet changing market needs by easily configuring your own, unique processes to innovate and make modifications. Make better decisions through end-to-end visibility and analytics on orders, inventory, shipments, supply, and invoices.
Keep your customers happy by preemptively addressing at-risk-orders in time to take corrective action. Gain real-time visibility into order status and conduct what-if analysis to evaluate and pick the best option.
Group customers based on buying characteristics and price sensitivities to better position your products and services. Create pricing strategies to achieve best returns.
Ensure that your revenue targets are met by setting segment-specific target prices that capture your customer’s perceived value of products. Use flexible-price modeling to develop pricing rules that align with your corporate margin objectives.
Deploy dynamic pricing strategies across the enterprise with a flexible, easy-to-use administration feature set. Model complex pricing scenarios to create pricing processes that are tailored to channel and business practices.
Leverage pricing guidelines to control discounting discipline, protect profitability and comply with corporate policy. Centralize pricing to ensure consistency across sales channels with a flexible, service-based architecture.
Meet your business objectives by quickly implementing pricing changes. Update large volumes of pricing data using efficient maintenance tools.
Simplify the configuration of complex, customizable products and services using an intuitive, visual, user experience. “Finish It For Me” capability lets the configurator make the remaining selections after users make a minimal set of selections.
Match customer requirements to the best- possible solution through guided configuration modeling, that tailors products and services to your customer’s unique specifications.
Ensure the timely, accurate submission of order-to-production by reducing the manual steps needed to build configured orders. Eliminate order errors and the associated cost of rework by limiting customer configuration choices to only valid options.
Enable users to make informed decisions about their selections based on real-time pricing, including option pricing and the total price of the configuration.
Ensure model continuity across your entire quote-to-cash process by embedding Oracle Configurator Cloud into all your sales channels.
Promise fast, reliable delivery dates every time. Schedule ship-from-stock, drop ship, and make-to-order items based on actual product availability and delivery capacity.
Automatically select the best supply source that can buy, make, or transfer items to meet demand. Use zone-based and profitable-to-promise sourcing to find supply that optimizes cost and on-time delivery.
Increase on-time shipment and maximize your profitability by leveraging open purchase orders, supplier capacity, and in-transit and planned supplies when promising orders.
Reduce shipping costs by consolidating line items to ship together or deliver on the same date. Schedule configure-to-order items by adjusting supply sources, lead times, and availability. Manage drop-ship and back-to-back orders.
Prioritize and reschedule backlog orders to allocate scarce supply to prioritized customers, channels, or geographies. Reserve local supply for short lead-time orders and source long-term orders from upstream capacity.
Simplify trade promotion management processes, minimize claim errors, disputes, invalid deductions, and automate settlement for better cash flow and profitability.
In a single view, manage orders from all your channels across multiple systems. Easily orchestrate all order-to-cash processes.
How to improve customer satisfaction with perfect delivery
Order Management integrates with Oracle CPQ Cloud for a seamless user experience across the entire quote-to-cash process.
Take a tour of Configurator Cloud with Oracle Configure, Price, and Quote Cloud
Maximize your profitability while meeting customer expectations. Flexible sourcing and smart fulfillment capabilities enable you to schedule complex fulfillment with best supply source.
How to deliver perfect service with integrated field service and logistics (PDF)
Erin Sun, Director of SCM Product Marketing, Oracle, and Shad Stalians, Senior Manager of CX Product Marketing, Oracle
In omnichannel commerce, customers are more informed and hold more power than ever. They expect an effortless ordering experience, from search and discovery, to the moment the order is delivered.Read the complete post
Review Cloud update readiness material to learn what’s new in your Order Management service and plan for quarterly updates.
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