The local language versions of the Oracle Software Technical Support Policies are provided below. Please note, the English version of the Oracle Software Technical Support Policies (PDF) is the master version and is always updated first. Local language versions will be posted on this site for reference if and when they are available. The English version may contain more up to date information and the Statement of Changes (PDF) should always be referenced if the local version is not the most recent. Unless otherwise noted, in the event of a conflict, the then current English version will control.