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Oracle Hospitality Cruise Smart iCrew

Accelerating Crew Efficiency

Oracle Hospitality Cruise Smart iCrew mobile application raises service standards and increases onboard productivity by providing crew members with relevant passenger-related information at their fingertips.

  • Cruise crew members can browse passenger information, from passport and ticket details to luggage tracking, flight information, and guest preferences.

  • With Oracle Hospitality Cruise Smart iCrew, crew members can easily track the status of maintenance and housekeeping orders.

Increasing Productivity

Increasing Productivity

  • Complete crew, visitor, and guest details
  • Check-in management, passenger embarkation and debarkation status
  • Luggage tracking and flight overview
  • Events and activity management
  • Access to amenities, special requests, comments, complaints, and preferences
  • Guest history, invoice, and loyalty details
  • Maintenance and housekeeping management
iCrew Helps Enhance the Cruise Passenger Experience

iCrew is an intuitive mobile-enabled application for crew members to help passengers with requests quickly, letting them get back to having fun on their cruise. (2:02)

Crew-Facing Mobile Application

Oracle Hospitality Cruise Smart iCrew streamlines cruise operations, simplifies crew duties, and enhances the passenger experience. (4:59)


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