In our 2018 study, workers saw the potential in using AI at work, yet they also feared how it would affect their jobs. In our 2019 study, it’s evident that AI has become more prominent in the workplace, and that employees are much more enthusiastic than before about using some form of it.
Worries about complexity as well as data security and privacy could be barriers to AI adoption in the workplace. To get the most from AI and machine learning technology, companies must explain how they are using AI ethically, as well as offer solutions to address security and privacy concerns.
Organizations that move swiftly to encourage adoption of AI will be able to drive innovation and create new markets, as well as protect and expand their footprint in current markets.
The Oracle team.
Emily He, Celina Bertallee, Simon Jones, and Lindsey Lyle.
The Future Workplace team.
Jeanne Meister and Dan Schawbel.
The Ai@Work Study is a joint project
of Oracle and Future Workplace