Oracle CX—Customer Experience Solutions

Ripping Up the Service Rule Book

Ripping Up the
Service Rule Book

In the world of modern service, is experience really everything? Improve customer satisfaction and retention by writing new rules.

Dawn of the Digital Tribe

Dawn of the Digital Tribe

Cloud is driving transformation at a pace that not all businesses can keep up with - some will go the way of the dinosaurs. Make cloud work for you rather than against you

Customer Experience
Customer Experience

Deliver consistent, personalized customer experiences with Oracle's complete, integrated cloud solutions that connect every customer engagement with your brand.

Modern Best Practice E-Book
Oracle Modern Best Practice

Increase business agility. 100+ Modern best practices deliver superior results, evolve with your business, support growth and innovation, and exploit enabling technologies.

Webinar: 7 Digital Technologies That Will Grow Your Business

Webinar: 7 Digital Technologies That Will Grow Your Business

 

 

Oracle used Oracle CX cloud solutions to transform its sales process.

Oracle Customer Experience

Discover Oracle Customer Experience
  • Complete
  • Connected
  • Data-Driven
  • Modern
  • Industry-Tailored
Internet Solutions Boosts Sales Delivery with Oracle Sales Cloud
Oracle Sales Cloud’s Incentive Compensation Cloud Service has given us a robust, dynamic, transparent, and sustainable solution for sales compensation. We have enhanced our sales operations, reduced costs, and can better align commissions with our business strategies.
—Lisa Warwick, Financial Executive, Internet Solutions – a division of Dimension Data (Pty) Ltd.
Oracle CX Drives Simplicity & Visibility at Kenya Airways
 

What was really exciting about it was we were able to see more consistent service to our high value customers.

–Doreen Okiri, Business Support Systems Implementation Manager, Kenya Airways
NBC Sports Engages Fans with Oracle Cloud
TH March & Oracle's Groundbreaking CX Cloud Disrupt Business
 

The most satisfying bit for me is the fact that we’ve opened our eyes and it almost reinvigorates the way you think about business.

–Mark Smith, Chairman, March
Walgreens Delivers
Delighting Customers at Panasonic Computer Products Europe
 

Our move to the Oracle CX Cloud has really been a very important part of our strategy, and our vision to delight our customers and exceed their expectations.

—Rhiannon Ainge, Systems and Marketing Manager, Panasonic Computer Products Europe

In the Spotlight

Join Us in Vegas for Modern Customer Experience, April 25-27

Blog

Beyond 360: New Cloud Apps Redefine Customer Experience

Oracle's latest CX innovations - Oracle Engagement Cloud and Oracle Adaptive Intelligent applications - are redefining customer experience.

Be in The Moment: Integrated CX in The Age of Discontent

Article

Be in The Moment: Integrated CX in The Age of Discontent

Discontented consumers won’t wait around until you get it right. You must meet them in the moment of inspiration.

Cross-Functional Integration Key to Making Digital Transformation Happen

Report

Cross-Functional Integration Key to Making Digital Transformation Happen

Technology Business Research identifies Oracle Engagement Cloud as a trendsetter in integrating buying centers to deliver exceptional customer experience.


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