Oracle Acquisitions: NetSuite Product Support
The same support teams who supported NetSuite’s products continue to do so today. You should continue to use the same support communication channels you have been using, whether it is online, phone support, or via email. Website links, Support email addresses, and Support phone numbers remain the same.
Product Support Requests
NetSuite, OpenAir, and Premiere Payroll
| Support Resource | Access and Contact Details |
|---|---|
| Support Portal and Knowledge Base (SuiteAnswers) | Accessible via the NetSuite or OpenAir cloud services |
| Customer Service | Phone: 1-877-638-7848, Option #2 |
| Technical Support | NetSuite: NetSuite cloud service > Support > SuiteAnswers OpenAir: +1 888-367-1288 Premiere Payroll: +1 800-240-0173 |
| NetSuite Support Community | https://community.oracle.com/netsuite/Email: netsuite-community_ww@oracle.com |
Learn More
Learn more about NetSuite products