Recognizing the contributions of Human Resources professionals.
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Caesars Entertainment—Mike O'Brien, Vice President of HR
Change is difficult in any organization, but for a company of the size and complexity of Caesars Entertainment, it can be daunting. Thankfully VP of HR Mike O’Brien recognized Oracle HCM Cloud as a way to transform Caesars’ HR operations and to closely align with Finance and Accounting departments to make Caesars a more streamlined organization. The fourth-largest gaming and entertainment company in the world was able to marry its new Oracle HCM Cloud and Oracle ERP Cloud applications with its on-premises Oracle Hyperion solutions. This included Oracle HCM Cloud modules for recruiting and onboarding, learning, talent management, and compensation. The company also chose Oracle Transactional Business Intelligence, Oracle ERP Cloud modules for general ledger and accounts payable, and Oracle Hyperion Financial Management and Oracle Essbase.
In the gaming industry, competitive advantage is paramount. With 70,000 employees across 50 locations, integrated HR and finance functions play a critical role in developing strategies that will set Caesars apart from its challengers and provide the best experience for its employees and customers. By standardizing on Oracle Cloud, resources are better aligned and Caesars can build in process efficiencies along the way. Critical to the success of this project was O’Brien’s ongoing collaboration with the accounting, finance, and IT leadership, including the CFO, CIO, and CAO.
Hearst Media—Bill Kager, Corporate Vice President
An institution such as Hearst Media is no stranger to the need for evolution, so as part of its digital transformation strategy, Bill Kager spearheaded an initiative to move both HCM and ERP systems to the cloud. With a platform that was pushing a 25 years old, he built momentum internally for the shift and was able to capture the executive board’s attention with a defined business case spanning both people and data management.
By leveraging Oracle HCM Cloud and Oracle ERP Cloud, Kager and his team now have the ability to see across the entire organization, on one common platform and with one common user experience. These applications improved the ability to manage Hearst Media’s entire business portfolio, and will help secure prosperity for the next century in the company’s story.
Hillside Family of Agencies—Carolyn Kenny, Director of IS
If there’s one company that specializes in paring great products and people, it’s the Hillside Family of Agencies. It’s no surprise, then, that the organization that provides individualized health, education, and human services saw a growing need in its infrastructure. Hillside needed to deliver end-to-end, seamless integration and optimization of recruiting, HR, payroll, and finance business processes.
Carolyn Kenny was instrumental in selecting Oracle Cloud products and implementation partner Drivestream, which implemented Oracle HCM Cloud and Oracle ERP Cloud. Hillside went live in mid 2016 and enjoyed improved efficiency of the end-to-end integration, reporting, and daily operations. Kenny has continued to work with Oracle and Drivestream to refine business processes and make the business case of implementing Oracle Talent Cloud.
Mazars Paardekooper Hoffman N.V.—Frank Keessen, IT Director
Frank Keessen, IT director, was tasked with making employees happier through the implementation of new technologies. Although Mazars was a long-time Oracle E-Business Suite user, Keessen knew there was more that could be done to achieve this goal. By implementing Oracle HCM Cloud with Oracle ERP Cloud and Oracle CX Cloud, Mazars created a single platform. The mobile functionality makes the workforce more efficient, and Oracle Eloqua and BI solutions provide valuable customer and business insights. With more than 800 users of CRM, HCM, and ERP benefiting from tailor-made dashboards for better decision-making and visibility, Mazars will see long-term gains in productivity and other areas. By having one master dataset and the ability for automation, employees can eliminate redundant activities and enjoy features such as sending an invoice with the push of a button.
Shawnee State University—Malonda Johnson, Director of Human Resources
Due to numerous part-time faculty and student employment positions and a high frequency of multiple assignments, planning is particularly challenging for Shawnee State University. Maintaining accurate position data and developing costing projections required intense and time-consuming collaboration between the Human Resources and Budget teams. Now Oracle HCM Cloud provides a single source of truth for both staffing and assignment cost, feeding this data seamlessly into Oracle EPM Cloud for planning purposes. The use of Oracle HCM Cloud and Oracle EPM Cloud in tandem eliminated unnecessary data entry and burdensome reconciliation between the two offices, while boosting accuracy and efficiency. More than 20 hours of staff time per week has been freed up, which was redeployed to strengthen employee recruitment and financial forecasting.
Malonda Johnson, director of HR, was front and center throughout the implementation of both Oracle HCM Cloud and Oracle EPM Cloud. She needed to be nimble as roles changed and positions were updated, added, and removed. Johnson’s diligence and open mindedness in a traditionally late-adoption industry helped enable the Shawnee State University to go live in just nine months.
West Midlands Police—Dean Sweet, Assistant Director, Shared Services
Midlands Police is one of Oracle’s first customers globally to implement Oracle HCM Cloud, Oracle ERP Cloud, and Oracle Customer Experience Cloud. Under the guidance of SRO Dean Sweet, the department had a powerful vision to deliver next-generation services, including a strong focus on enabling functions to work together, providing a first-class customer experience, introducing innovative technology, modernizing working practices, and ensuring that its people were at the very core of the transformation program. Despite tremendous adversity due to other police priorities, Sweet’s team and implementation partner Accenture pulled together to deliver a complex solution successfully and on time.
As part of a bold new model for policing, Oracle HCM Cloud and Oracle ERP Cloud were implemented and deployed in parallel, going live in August 2017, just after a successful Oracle Customer Experience Cloud go-live that had taken place earlier in the year. The Oracle HCM Cloud implementation covered a broad array of modules, including Oracle Taleo Recruiting and Oracle Taleo Onboarding, social sourcing, core HR, absence management, compensation, talent management, learning management, and Oracle Social Network, supplemented by a number of integrations and business intelligence reports. And global design planning across the enterprise ensured that key components of Oracle HCM Cloud and Oracle ERP Cloud such as work structures, security roles, mobile devices rollout, and SSO were all delivered within a single accelerated implementation. Because of Sweet’s dedicated project team’s eagerness to embrace new technologies, West Midlands Police now enjoys an industry-leading vision for data unity.