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Oracle Support for Software as a Service

Oracle offers award-winning support for a modern software-as-a-service (SaaS) application suite on the industry’s most flexible, proven, and secure cloud infrastructure.

Oracle Software as a Service Support

Oracle Software-as-a-Service Support

Oracle’s comprehensive platinum-level support services are included with every SaaS subscription at no additional charge.

Oracle Advanced Customer Services

Oracle Advanced Customer Services

Tailored support to help you promote user adoption, business continuity, technical optimization, and security in your Oracle SaaS solution.

Oracle Customer Success Business Advisory Services

Oracle Customer Success Business Advisory Services

Go beyond technology for unparalleled business results. Oracle provides strategic perspective and insight to help you achieve your IT goals.

Oracle Support for Oracle Cloud Infrastructure

Get the support you need for your mission-critical enterprise applications and database workloads running in Oracle’s Generation 2 IaaS and PaaS cloud.

Oracle Premier Support

Support for your Oracle applications running in Oracle Cloud Infrastructure and platform cloud services.

Oracle Advanced Customer Services

Expert services to help you maximize your Oracle Cloud investment, innovate faster, and accelerate your business transformation.

Oracle Support—Your Trusted Partner

Oracle gives you flexibility. You decide where to run your applications and Oracle Support is there to help you. Whether you choose on premise, the cloud, or a hybrid, Oracle Support provides you with the support, tools, and resources you can rely on.

Your business can continue using your existing Oracle applications—on premise or in the cloud—preserving your investment in your Oracle products, Oracle Premier Support, and your employees’ skill and experience. With Oracle’s SaaS applications, you can add new functionality to your existing Oracle applications, whether they are on premise or in the cloud. Or you can make the move to modern SaaS applications in Oracle Cloud—with Oracle Support coverage.

Supporting Your Journey

Whether you are a small company or a global enterprise, Oracle Support is your trusted partner with more than 40 years of experience helping customers succeed. Oracle Support is here to help you with your current environment. If you want new options, we’re here to support the changes your business requires in the future.