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Letter to Customers

Dear Oracle Customer,

On June 21, 2011, Oracle announced that it has agreed to acquire FatWire Software (FatWire), a leading provider of web experience management solutions. The proposed transaction is subject to customary closing conditions, and is expected to close in mid-year 2011. Until the transaction closes, each company will continue to operate independently, and it is business as usual.

FatWire is recognized by industry analysts as a leading provider of web experience management solutions and has a history of developing innovative software to optimize the web experience for customers. FatWire brings significant domain expertise in delivering an integrated and scalable solution across web and mobile and social channels to global enterprises in many industries including Financial Services, Healthcare, Media, Manufacturing, Retail, and Travel and Entertainment. FatWire’s solutions are designed for business users with easy-to-use tools, enabling marketers to optimize the online experience for customers.

As more companies rely on their web sites as their most important channel for communication, marketing, customer engagement and commerce – they realize that optimizing the online experience requires best-in-class capabilities delivered on an integrated platform with complete back-office and data integration. Business managers require the ability to easily modify site content and design, enable social interactivity, analyze and optimize content, and create customer segmentation to deliver tailored messages across all online touch points.

FatWire’s solutions complement and further extend Oracle’s solutions including BI, CRM, Enterprise Content Management, WebCenter and ATG Web Commerce. Oracle and FatWire together expect to provide customers with the most complete web experience management solution – enabling companies to fully optimize the multi-channel online customer experience through an integrated and scalable platform.

To learn more about the proposed combination of Oracle and FatWire, please visit

We appreciate your continued support.


Kumar Vora
Senior Vice President

Cautionary Statement Regarding Forward-Looking Statements
This document is for informational purposes only and may not be incorporated into a contract or agreement.

Oracle is currently reviewing the existing FatWire product roadmap and will be providing guidance to customers in accordance with Oracle's standard product communication policies. Any resulting features and timing of release of such features as determined by Oracle's review of FatWire’s product roadmap are at the sole discretion of Oracle.

All product roadmap information, whether communicated by FatWire or by Oracle, does not represent a commitment to deliver any material, code, or functionality, and should not be relied upon in making a purchasing decision. It is intended for information purposes only, and may not be incorporated into any contract.

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