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Support for Oracle Retail Products
Welcome to Oracle Support. We are pleased to provide support for the Oracle Retail products, formerly MICROS.
Please contact Oracle Support using the channels listed below.
If you require support for the Oracle Hospitality, Food & Beverage or Cruise products, please find those Support channels on the Oracle Hospitality and Food & Beverage Support page.
MICROS customers in Africa (including Isle of Man, Tunisia, and Morocco) who were directly supported by MICROS, not a dealer, have not moved to My Oracle Support. Please continue to call or send email to MICROS Support just as you did with MICROS.
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Africa, including Isle of Man, Tunisia, and Morocco
Telephone: +212 522 293 884
Email: supportafrique@micros.com
Support Requests
United States and Canada: Retail
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Support Portal
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Support Phone Numbers
Canada
+1.800.905.2316United States
+1.800.888.6812 or +1.440.498.4831 -
Support Sales
For Retail Support Renewals, you can renew online or call 1.888.545.4577.
For new license or cloud subscription sales, call 1.800.633.0738.
All consumables and hardware devices, as well as consulting time, can be purchased online.
Europe, Middle East, and Africa (EMEA): Retail
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Support Portal
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Support Phone Numbers
If a phone number is not listed for your country, please select one of these phone numbers.
Austria
+43 133 777 644
Belgium
+32 2 719 53 53
Denmark
+45 44 65 65 60
Finland
+358 303 9101
Germany
+49 3049 901 499
Ireland
+353 91 747 900
Italy
Stores2 and XStore: +39 0287335200
Netherlands
+31 30 6627 500
Portugal
+351 218 621 020
Spain
+34 911 43 38 00
Switzerland
+41 56 556 6590
United Kingdom
+44 1908 449 731 -
Support Sales
For Retail Support Renewals, you can renew online or call 1.888.545.4577.
For new license or cloud subscription sales, call 1.800.633.0738.
All consumables and hardware devices, as well as consulting time, can be purchased online.
Japan and Asia Pacific (JAPAC): Retail
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Support Portal
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Support Phone Numbers
Australia
+61390066243
China
+8641184656475
Hong Kong
+85236557480
Japan
+81363022407
Philippines
+63279093999
Vietnam
+842835211880 -
Support Sales
For Retail Support Renewals, you can renew online or call 1.888.545.4577.
For new license or cloud subscription sales, call 1.800.633.0738.
All consumables and hardware devices, as well as consulting time, can be purchased online.
Latin America (LAD): Retail
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Support Portal
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Support Phone Numbers
Argentina
+54 115 299 7777
Brazil
+55 115 189 7344
Colombia
+57 1 611 8570
Costa Rica
+506 2205 5699
Mexico
+52 81 8288 6080
Panama
001 855 427 8081
Peru
+51 1 615 1455
Puerto Rico
+1 800 877 2514
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Support Sales
For Retail Support Renewals, you can renew online or call 1.888.545.4577.
For new license or cloud subscription sales, call 1.800.633.0738.
All consumables and hardware devices, as well as consulting time, can be purchased online.