Oracle Global Physical Security is responsible for defining, developing, implementing, and managing all aspects of physical security for the protection of Oracle’s employees, facilities, business enterprise, and assets.
Oracle has implemented the following protocols:
Data centers hosting Oracle cloud services are designed to help protect the security and availability of customer data. This approach begins with Oracle’s site selection process. Candidate sites and provider locations undergo an extensive risk evaluation that considers environmental threats, power availability and stability, vendor reputation and history, neighboring facility functions (for example, high-risk manufacturing or high-threat targets), standards compliance, and geopolitical considerations among other criteria.
Oracle cloud service data centers align with Uptime Institute and Telecommunications Industry Association (TIA) ANSI/TIA-942-A Tier 3 or Tier 4 standards and follow a N2 redundancy methodology for critical equipment operation. Data centers housing Oracle Cloud Infrastructure services use redundant power sources and maintain generator backups in case of widespread electrical outage. Server rooms are closely monitored for air temperature and humidity, and fire-suppression systems are in place. Personnel are trained in incident response and escalation procedures to address security and availability events that may arise.