Aon unifies global sales, data, collaboration in one workspace with Oracle
Professional services firm replaced six Salesforce instances and consolidated sales data in Oracle Fusion Cloud Sales to improve forecasting and collaboration.
United Kingdom | Professional Services
“We consolidated all those platforms and all that data into Oracle Sales. Now we can actually serve our clients with everyday immediate action around their highest and most complex needs. It’s possible today in a way it never has been before.”
About Aon
Headquartered in London, Aon is a global professional services firm that provides risk, retirement, and health solutions. The firm has 50,000 colleagues in 120 countries.
Business problem: Fragmented systems made forecasting and consistency harder
With teams across 120 countries and multiple acquisitions, Aon managed sales through fragmented systems, including six different Salesforce instances. This made forecasting harder and led to inconsistent client experiences worldwide.
Solution and results: Replace legacy sales systems with Oracle Fusion Cloud Sales
Aon replaced its legacy systems with Oracle Fusion Cloud Sales, bringing processes and data into one connected environment. The firm now manages global accounts, forecasting, and collaboration in one workspace.
Building on its sales foundation and progressing toward the Redwood experience, Aon plans to use embedded AI and revenue orchestration to add additional task automation, recommendations, and clearer insight so teams can spend more time on client needs.
With the Oracle solution in place Aon reports operating with greater speed and accuracy and an improved ability to be more responsive and personalized in client interactions.