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Oracle Sales

Oracle Sales guides sellers with intelligent recommendations to help them focus on the most valuable prospects at the right time. These machine learning-based CRM selling tools center around clean, complete customer data from internal and external sources that sellers can trust.

Oracle Sales
A Leader in Sales Force Automation A Leader in Sales Force Automation

Gartner named Oracle a Leader in the Magic Quadrant for Sales Force Automation 4 years in a row.

Oracle Cloud CX Virtual Summit Oracle Cloud CX Virtual Summit:
The Future of CX with Larry Ellison

Watch the Cloud CX Virtual Summit replays and hear Oracle CTO and Chairman Larry Ellison talk about how companies are re-engineering marketing, sales, and service to make every customer interaction matter.

Oracle leads Ventana SPM Index Oracle leads Ventana SPM Index

Oracle is the Value Index Leader in the 2019 Sales Performance Management (SPM) Value Index.

Oracle Cloud CX Virtual Summit

Buying Signals and the Future of Sales and Commerce

Watch the Oracle Cloud CX Virtual Summit replay to hear how Oracle is helping companies across all industries use data in new ways and to interpret buying signals to provide a differentiated customer experience and exceed customers’ expectations.

Why choose Oracle Sales for your CRM?

Build better sales plans using critical data

Oracle Sales unifies real-time customer intelligence with data from ERP and HR systems to generate ideal quotas, territories, and sales compensation. With all critical data threads working together, you can create sales plans that meet and exceed your business goals.

2020 Gartner Magic Quadrant for Sales Force Automation

Build better sales plans using critical data

Provide intelligence sellers can trust

Oracle Sales connects trusted intelligence from the back office and CRM systems and layers on third-party data and real-time market signals to create a complete customer picture that sellers can trust.

Explore Oracle Adaptive Intelligence for Sales

Provide intelligence sellers can trust

Guide sellers with recommendations

Unlike traditional CRM, Oracle Sales is a system of recommendation that guides and prescribes the best course of action. An elegant, reimagined user experience removes distractions, so sellers focus on the right deals at the right time.

Learn how Oracle Sales is evolving into a system of recommendation

Guide sellers with recommendations

Explore Oracle Sales

AI-driven sales automation and productivity

Automate time-consuming data entry and task management. Give sales reps faster paths to critical records, so they can spend less time making CRM updates and searching for information.

Featured Products

Unify the self-service experience

A full range of scalable solutions on a unified platform helps you build a premier ecommerce site, serve multiple ecommerce business models, and quickly generate online revenue.

Features
  • Customer-specific catalogs and pricing
  • Account and contact management
  • Delegated administration
  • Account hierarchies
  • Recurring orders
  • Approval workflows
  • Customer payments
  • Punchout
  • API-first, headless

Optimize sales orders with CPQ

Maximize deal profitability with optimized pricing and discounting while easily creating accurate and dynamic proposals. Oracle Configure, Price, Quote (CPQ) guides customers through a step-by-step process of entering a correctly configured and fully detailed purchase order.

Features
  • Optimized sales channels
  • Intuitive configuration
  • Error-free orders
  • Improved margin control
  • Automated approval workflows
  • Professional quotes and proposals
  • Subscription ordering
  • Flexible, scalable, enterprise-ready
  • Sales, Commerce, and ERP Integration

Manage subscriptions throughout their lifecycle

Increase recurring relationships and power growth through subscription revenue models using a platform embedded across Oracle Cloud CX and ERP.

Features
  • Subscription-based quotes and orders
  • Automatic billing and payments
  • Comprehensive renewal capabilities
  • Varied pricing model support
  • Coverage services management
  • Warranties
  • Flexible revenue recognition
  • AI-driven analytics
  • Fixed and recurring orders

Gain complete control of channel lifecycles

Support your complete partner channel lifecycle—including recruiting, coplanning and selling, campaign-to-deal flow, quote-to-order, incentives, and knowledge-centered support.

Features
  • Partner portal
  • Partner recruiting and onboarding
  • Joint go-to-market tools
  • Market Development Fund (MDF) management
  • Partner cobranding
  • Lead and order management
  • Integrated customer support
  • Connected business intelligence

View more customer successes

Oracle Sales customer successes

Learn how leading companies around the world use Oracle Sales to sell more and grow revenue.

AirBorn
Atradius
Banco Nacional de Costa Rica
Broadcom
DB Schenker
Southern Company
Varsity
CJ Logistics logo

CJ Logistics is using Oracle Sales to build bigger pipelines and close more deals

DECEMBER 2, 2020

Ditch the Clicks and Data Entry for a CRM that Helps Sellers Sell More

Kayleigh Halko, CX Product Strategist, Oracle

The problem sales leaders face sounds simple: Get your sales teams to use their CRM system, and everyone wins. But to actually do that, you need to a multipronged, three-part approach.

Read the complete post

Featured blogs

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Deliver business value with CX Sales

Deliver business value with CX Sales

Resources

Release Readiness

Release readiness

Get up to speed on the latest releases of Oracle Sales and ensure that your upgrade is successful. Review the latest features, including the innovations, capability overviews, business benefits, setup considerations, and usage tips.

Documentation

Documentation

Oracle offers a wide range of documentation, videos, and tutorials that will help you learn more about Oracle Sales. You'll find all of these resources and more in the Oracle Help Center.

Cloud learning

Develop your Cloud CX skills

Oracle University provides a variety of learning solutions to help you build cloud skills, validate expertise, and accelerate adoption. Learn more about the training and certification you can rely on to ensure your organization's success.

Customer Community

Cloud Customer Connect

Cloud Customer Connect is Oracle's premier online cloud community. Specifically designed for peer collaboration, best practice sharing, and to provide needed tools for members so they can keep pace with product strategy. In addition, members are able to provide feedback on sales cloud, marketing cloud, and service cloud solutions—directly to Oracle development.

Support and Services

CX Cloud Marketplace

Power transformation with innovative partner applications and services. Find the most comprehensive list of sales cloud, service cloud, and marketing cloud applications in the Oracle Cloud Marketplace.

Consulting and partner services

Customer experience (CX) best practices

CRM best practices

A customer relationship management (CRM) system isn’t just one solution; it’s an end-to-end solution that should include sales cloud, service cloud, commerce cloud, and marketing cloud, as well as an AI-enabled customer data platform (CDP) that can combine online, offline, and third-party data sources for a complete, dynamic customer view. To create a CRM solution that your sales reps will use, you need get all the pieces right. That why it’s good to be aware of the best practices.

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