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Oracle Configure, Price, Quote (CPQ) guides customers through an order to cash process of entering a correctly configured and fully detailed purchase order. Once a correctly configured order is entered, the CPQ solution responds with a price quote including all the proper discounts, terms, and conditions for this specific customer. If the customer accepts the quote, it then becomes an order. The solution improves order accuracy, shortens sales cycles, and lowers operational costs. It is the only configure, price, quote solution available today that is designed to connect the front- and back-office.
See how Oracle CPQ helps your sellers offer the right product at the right price to your customers.
Our unified approach to sales and CPQ led to Oracle being named a Leader for a fifth consecutive year.
Ensure that your focus remains on the customer with accurate and functional product configurations. Built-in intelligence delivers the optimal product mix—even if the product changes over time. Guided pathways help your sales team close deals by creating accurate and functional configurations in seconds.
Make sure every offer is accurate and validated. Provide sales teams with effective, easy-to-follow steps that identify customer needs and recommend relevant product offers. Provide customers with self-service capabilities and use the same tools to guide them through a wide spectrum of configurable ordering and purchasing processes.
Quickly navigate the configuration process, using a common product model for one-click quoting or as a basis for customization. Reusable rules and easy-to-understand screens improve direct sales, partner sales, and customer self-service channels.
Collaboratively sell and interact with customers—no matter where they are—from any device. Reduce the number of back-and-forth iterations by letting your customer help configure products or services in real time.
Easily configure and manage subscription annuities, software license contracts, support agreements, and renewals, including end-dates, and prorated pricing.
Be fully prepared for every customer interaction with automated, real-time pricing decisions. Provide intelligently designed pricing and discount information, such as optimal price determination, average selling price (ASP), price comparison scatterplots, last price paid, and other relevant deal comparison analytics. By streamlining pricing variability, your sales team can focus on need identification and building stronger relationships with each customer.
Provide your sales teams with consistent, real-time pricing and discounting data based on current promotions and regulations. Support multiple price books, discretionary discounting, localization, seasonality, promotions, channel pricing, multi-tier pricing, and much more.
Align sales activities to corporate objectives and focus on the right deals with in-depth deal analysis and metrics, such as cost, discounts, margins, and profitability. Maximize margins and boost win rates with visibility into price scoring, last price paid, KPI deal comparison, historical trends, and predictive win optimization data.
Automate the validation and approval process and limit access to designated approvers at each point in the sales process. Notify the correct approvers and encourage rapid response via smartphone approval capabilities.
Create professional quotes and proposals in a single click. Oracle Configure, Price, Quote dynamically generates proposals with current and accurate data across multiple languages. Elevate the customer experience by providing branded, comprehensive proposals and minimizing the piecemeal flow of information that slows down sales cycles.
Automate the documentation creation process. Quickly and easily create comprehensive documentation, including proposals, custom-branded detailed quotes, statements of work (SOW), engineering documents, data sheets, and contracts.
Generate dynamic contracts, including approvals and signatures routing. Compare and merge contracts, highlight differences across contract versions, accept or reject specific changes made by the customer or your legal department, and store contracts with accounts or opportunities. Use contract analysis capabilities to identify trends.
Personalize designated areas within the document with built-in multilanguage compatibility and output, including PDF, Microsoft Word, and rich-text formats.
Full integration with market-leading e-signature vendors makes collecting signatures seamless and easy.
Use Oracle Configure, Price, Quote to bridge the gap between your CRM and ERP systems and establish an end-to-end sales-to-order process. Unify customer data with pricing, inventory, and other key data to improve cross-organizational operations, reduce sales cycle time, increase business margins, and begin the process of business transformation while supporting current investments.
Embed CPQ functionality natively within your CRM solution so your sales team can easily access customer order histories and create, modify, and send quotes from a single screen.
Expand self-service capabilities by supporting even the most complex B2B configuration, bundling subscription pricing and asset-based ordering online. Leverage the prepackaged integration with Oracle Commerce and Oracle Subscription Management to guide customers through an intuitive purchasing or ordering flow.
With integration into your existing ERP system, sellers can be confident about the quote accuracy, converting them to orders with a single click. Integrate with more than 20 ERP systems including Oracle E-Business Suite, Oracle JD Edwards, SAP, Infor LN, and Microsoft.
Flexibly connect to a wide variety of web service applications including e-signatures, mapping, inventory availability, manufacturing materials, pricing fluctuations, currency exchanges, provisioning status, and shipping calculations.
Customers are using Oracle Configure, Price, Quote to handle complex configurations, support dynamic bill of materials (BOM) mapping, and scale to support large volumes of data.
Quickly configure products or services and enable online requests for quotes. Solve the most complex configuration requirements at a scale to address even the largest transaction volumes and users.
Empower your teams to work smarter, faster, and offer the right solutions to the right customers. Oracle CPQ aligns process requirements and sales channels to control and mitigate risk.
Close bigger deals with higher margins across all channels with Oracle CPQ’s deal management and price optimization.
Give your nontechnical staff the right tools to handle most routine business-processes.
Complete quotes quickly while ensuring pricing and profits are optimized for your business goals. Oracle CPQ equips your sales reps to automatically offer the right product at the right price, in an easy-to-use solution that streamlines your processes and accelerates your sales.
Many additional services available. For pricing information, contact us.
Beth Perry, Senior Content Manager, Oracle Advertising and CX
CPQ stands for configure, price, quote. But while that answer sounds self-explanatory, it barely scratches the surface of what CPQ can help an organization achieve.
Today, we’d like to answer questions that dig a bit deeper, from the basics of CPQ to the exciting potential it represents.Read the blog
Get up to speed on the latest releases of Oracle Configure, Price, Quote and ensure that your upgrade is successful. Review the latest features, including the innovations, capability overviews, business benefits, setup considerations, and usage tips.
Oracle offers a wide range of documentation, videos, and tutorials that will help you learn more about Oracle Configure, Price, Quote. You'll find all of these resources and more in the Oracle Help Center.
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Cloud Customer Connect is Oracle's premier online cloud community. Specifically designed for peer collaboration, best practice sharing, and to provide needed tools for members so they can keep pace with product strategy. In addition, members are able to provide feedback on sales cloud, marketing cloud, and service cloud solutions—directly to Oracle development.
Power transformation with innovative partner applications and services. Find the most comprehensive list of sales cloud, service cloud, and marketing cloud applications in the Oracle Cloud Marketplace.
A customer relationship management (CRM) system isn’t just one solution; it’s an end-to-end solution that should include sales cloud, service cloud, commerce cloud, and marketing cloud, as well as an AI-enabled customer data platform (CDP) that can combine online, offline, and third-party data sources for a complete, dynamic customer view. To create a CRM solution that your sales reps will use, you need to get all the pieces right. That’s why it’s good to be aware of the best practices.