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Oracle CX Commerce
Move business online and enrich the buying experience with data from your CRM and back-office systems. Oracle Commerce is a unified B2B and B2C ecommerce platform that makes your digital sales channels central to your company’s success by building personalized, online buyer experiences, innovating faster, and boosting sales.
Visualize your path to digital commerce excellence
Learn how to—in today’s environment of shifting strategies, new sales models, and constant change—provide intelligent, buyer-specific ecommerce experiences that put the customer relationship first.
Oracle Commerce ranks as a digital commerce leader
Learn why Oracle Commerce is an 11-time leader in the Gartner Magic Quadrant for Digital Commerce.
Oracle Cloud CX Virtual Summit
The Future of CX with Larry Ellison: Responsive Selling in the Experience Economy
Customer experience matters more than ever. Watch the Oracle Cloud CX Virtual Summit replay to hear how Oracle is helping companies across all industries see data in new ways and then use that data to deliver online and offline experiences that exceed customers’ ever-changing expectations.
Why choose Oracle Commerce
Make consistent, accurate data your differentiator
Power ecommerce with more than just customer profile data by connecting back-office (ERP and SCM) data to unify product, pricing, inventory, order management, and more across every customer touchpoint. Use the prepackaged integration with Oracle Configure, Price, Quote to expand self-service experiences and bring even the most complex products and transaction types online.
The power of ERP, CPQ, and ecommerce combined (PDF) 5 customer success stories of unified digital commerce (PDF)
Build buyer-specific experiences
Utilize customer data to deliver the right content and products effectively and create personalized buying experiences across all channels.
How to deliver personalized, frictionless ecommerce
Innovate and evolve your ecommerce platform—quickly and easily
Position your business to address today’s digital commerce challenges. Prepare for tomorrow’s opportunities and ever-changing customer needs with an open and scalable platform that takes an API-first approach.
5 ways Oracle Commerce supports business flexibility
Explore Oracle Commerce
Connect self-service experiences
Deliver complete, self-service digital commerce experiences through any channel while meeting the complexities inherent in B2B sales, integrations, and business models. Scale online revenue quickly and cost effectively.
Features
- Unified commerce, CPQ, subscriptions
- Embedded content
- Personalized buyer interactions
- Powerful insights
- Customer-specific catalogs and pricing
- Account and contact management
- Delegated administration
- Account hierarchies
- Recurring orders
- Approval workflows
- Custom payments
- CX and ERP integrations
Control cross-channel customization
Innovate quickly and deliver personalized, connected experiences with Oracle Commerce. This complete SaaS solution gives you more control to drive customer engagement, sales, and loyalty across all channels.
Features
- Business-user experience management
- Catalog and inventory management
- Search and guided navigation
- Mobile-first
- Native A/B testing
- Multisite, multibusiness model
- Intelligent personalization and merchandising
- API-first, headless
- Unified commerce and content
- Unified direct and wholesale sales
- Increased IT agility
- Intelligence and insights
Easily configure, price, and quote
Get a flexible and scalable pricing and quoting solution. Oracle Configure, Price, Quote (CPQ) supports both B2B and B2C companies who sell all varieties of products and services across direct, indirect, and ecommerce sales channels.
Features
- Self-service ordering
- Intuitive configuration
- Multitier pricing
- Error-free quotes
- Improved margin control
- Dynamic approval workflows
- Professional quotes and proposals
- Subscription ordering
- Flexible, scalable, enterprise-ready
Drive continuous growth through subscriptions
Support recurring relationships and drive continuous growth through subscription pricing models with a modern subscription management platform that integrates both CRM and back-office processes.
Features
- Automatic billing and payments
- Fixed and recurring orders
- Support for various pricing models
- Flexible revenue recognition
- AI-driven analytics
- Comprehensive renewal capabilities
- Subscription-based quotes and orders
- Coverage services management
- Warranties
Dynamically control your content
Support your content marketing initiatives through the creation, review, and management of all your digital assets. Easily publish images, videos, articles, and other content to any channel.
Features
- Universal Asset Hub
- Content augmented with AI and machine learning
- Content collaboration and workflow
- API-first omnichannel delivery
- Taxonomy-driven content personalization
- Smart authoring
- Digital asset management
- Machine-driven tagging
- Content recommendations
- Video streaming
- Enterprise integration with CX apps
Unify customer data and intelligence
Bring together demographic, transactional, and behavioral customer data to deliver more personalized interactions across the entire customer journey.
Features
- Unified customer profile
- Real-time personalization
- Ad channel activation
- Real-time CX
- Identity resolution
- Configuration data models
- Built-in AI
- Martech integration
- Data enrichment
- Actionable customer analytics
Oracle Commerce customer successes
Learn how leading B2B and B2C companies are expanding their digital footprints and exceeding their sales goals with the flexibility of Oracle Commerce.
The Vermont Country Store drives ecommerce personalization with Oracle Commerce
Oracle named a Leader in the Gartner Magic Quadrant for Digital Commerce 2020
Shad Stalians, Sr. Product Marketing Manager, OracleThe barriers companies face in bringing complex products and processes online are high. Learn how Oracle’s success in overcoming those barriers earned us recognition as a Leader in Gartner’s Magic Quadrant for Digital Commerce 2020.
Read the complete postIncrease business value with CX Commerce
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Connect data and processes from all back-office and CRM applications
Oracle Commerce is a unified, end-to-end ecommerce solution that easily integrates with Oracle and non-Oracle ERP, CPQ, content, and supply chain applications to support a variety of selling and business models.
See the benefits of a frictionless, self-service buying experience
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Deliver personalized customer purchasing experiences
With the real-time data integration across all customer touchpoints, deliver highly personalized and unique customer shopping experiences.
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One commerce cloud for any business model
Personalize CX with AI-powered recommendations powered by real-time interactions and customer data. Develop more dynamic relationships that grow recurring revenue with Oracle Subscription Management. Boost online sales and create innovative brand experiences that meet the unique demands of your business—regardless the customer type—with a single, flexible solution.
The reality of combined B2B and B2C ecommerce platforms (PDF)
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Deep configure, price, quote (CPQ) integration
Improve the efficiency of your direct sales channels. With a deep integration to Oracle Configure, Price, Quote, you can support digital buying with a full-featured, self-service experience for even the most complex purchases and processes.
Oracle named a Leader in the Gartner Magic Quadrant for Digital Commerce
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Launch digital selling channels without long development cycles
Nontechnical business users can control the storefront experience with a code-free, drag-and-drop interface, freeing your technical teams to focus on ecommerce differentiation.
Five ways Oracle Commerce helps businesses navigate change and disruption
Resources
Release readiness
Get up to speed on the latest releases of Oracle Commerce and ensure that your upgrade is successful. Review the latest features, including the innovations, capability overviews, business benefits, setup considerations, and usage tips.
Documentation
Oracle offers a wide range of documentation, videos, and tutorials that will help you learn more about Oracle Commerce. You'll find all of these resources and more in the Oracle Help Center.
Additional documentation and tutorials
Develop your Cloud CX skills
Oracle University provides a variety of learning solutions to help you build cloud skills, validate expertise, and accelerate adoption. Learn more about the training and certification you can rely on to ensure your organization's success.
Cloud Customer Connect
Cloud Customer Connect is Oracle's premier online cloud community. Specifically designed for peer collaboration, best practice sharing, and to provide needed tools for members so they can keep pace with product strategy. In addition, members are able to provide feedback on sales cloud, marketing cloud, and service cloud solutions—directly to Oracle development.
Additional information:
CX Cloud Marketplace
Power transformation with innovative partner applications and services. Find the most comprehensive list of sales cloud, service cloud, and marketing cloud applications in the Oracle Cloud Marketplace.
Consulting and partner services
Ecommerce best practices
Building a successful ecommerce business that grows your sales footprint and keeps your customers coming back is challenging. Knowing the best practices will help you build better buying experiences.
Get started
Request a demo
See what Oracle Commerce can do for you.
Take a tour
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Contact sales
Talk to a team member about Oracle Commerce.