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Build a predictable, recurring revenue model with an end-to-end solution that can be deployed across sales, commerce, and service channels. Integrate front- and back-office processes to manage contracts, billing, and revenue, while providing your team with a complete view of your customers’ purchasing behavior. Handle modifications and changes as your customers initiate, renew, upgrade, and alter their subscriptions.
See how Oracle Subscription Management can help you.
Evolve your business with subscription services by taking advantage of an agile solution that supports complex products and services, quoting and deal management, and customer self-service capabilities, while eliminating complicated administration and manual processes.
Simplify complex processes across multiple systems and touchpoints. Support thousands of engagement points across pricing, delivery, and billing models. Provide your sales and service teams the tools needed to easily modify, manage, and renew deployment options. Deliver negotiated pricing, usage, or terms with subscription-based quotes and orders.
Grow recurring revenues with new business models, new products, and new services. Strengthen customer relationships by providing more ways to engage, elevating customer lifetime value.
Improve your renewal management by ensuring that renewals are easy and accessible. Minimize customer churn with intelligent insights that help your team identify at-risk customers early to improve renewal rates. Intelligently determine cross- and up-sell opportunities for customers with additional needs so you can continue to expand your relationship and your customer lifetime value.
Improve the speed and accuracy of your customer billing and payments. Connect all of your applications and customer touchpoints across the subscription lifecycle to automate accurate invoicing and billing and improve payment collection and revenue recognition.
Do more with your existing technology ecosystem. Oracle helps you reduce the number of solutions needed to administer new revenue models while automating complex workflows, increasing accuracy and reducing costs.
Simplify billing by consolidating mixed orders of fixed, one-time, recurring, and consumption or usage-based charges into a single summary invoice. Choose the pricing and billing model that follows your existing revenue recognition rules.
Prevent revenue leakage while streamlining your usage calculations and revenue management. Easily add your subscriptions to your existing ERP system while maintaining your revenue recognition rules, all through an API-first approach.
Streamline the reporting process by accurately capturing all of the necessary detail to support your sales, service, and finance teams. Forecast with greater confidence, and ensure regulatory compliance.
Access customer data in one, comprehensive view to better understand user subscription activity across the customer and subscription lifecycles.
Track key performance indicators to identify how subscriptions are impacting the business, including monthly recurring revenue, total contract value, average revenue per user, churn rate, customer lifetime value, and more.
Improve the management of your no-charge coverage services such as warranties.
Ensure your business maintains regulatory compliance by having all the details to help you stay compliant with ASC 606 and IFRS 15.
Leverage a unified, 360-degree view across the lifecycle to understand the impact your customers are driving to your business. Empower and improve customer retention across sales, service, or ecommerce channels.
Leverage the cloud-based solution to integrate subscriptions into any customer touchpoint with ease. Empower your end users to select and start subscriptions, modify products, and check usage at any point.
Sell complex products and services with any pricing or consumption model to fit your business requirements. Report on recurring and consumption billing and review your current subscriptions and pending contracts so you can drive growth.
Understand existing billing processes and automate your renewal and invoice creation. As business models become more complex, maintain a high standard for customer experience by coordinating warranty and service coverage and properly setting up contract terms and duration.
As organizations look to recalibrate their sales and operations beyond 2020, it’s important to identify the adjustments that can have the greatest impact. Configure, price, and quote (CPQ) applications, and their role in managing subscriptions successfully, are providing new opportunities to launch new business models and grow into the future.Read the complete post
Get up to speed on the latest Subscription Management release and ensure that your upgrade is a success. Review the latest features, including capability overviews, business benefits, setup considerations, and usage tips.
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