Fitzgibbon Hospital boosts clinician satisfaction and EHR utilization
With Oracle Health, the community health system elevates provider satisfaction and transforms healthcare delivery.
“Oracle Health Adoption Consulting assisted me in identifying areas of improvement in my workflow as I care for patients. The consultants were able to show me tips on how to reorganize my workflow to work more efficiently. They showed me things within MessageCenter to toggle within the patient chart more efficiently.”
Fitzgibbon Hospital is a community health system serving rural communities and offering a range of medical care. While in the process of opening a new primary care clinic, the organization had concerns about how inpatient providers would transition their workflows to accommodate ambulatory visits. The aim was to improve electronic health record efficiency and dynamic documentation adoption. Oracle Health Adoption Consulting partnered with the hospital system, deploying consultants to closely assist providers through data-driven education. With Oracle's support, providers saw a 67%1 satisfaction increase and reduced active time per patient by nearly 10%2.
Disclosures
1 Directly following interactions, clinicians receive an electronic survey to complete and capture their satisfaction with the EHR pre-and post-consulting, and feedback on solutions and services - n= 10 | 60% response rate | 33% satisfaction pre and 100% satisfaction post. Client outcomes were achieved in respective settings and are not representative of benefits realized by all clients due to many variables, including solutions scope, client capabilities, and business and implementation.
2 Comparing a baseline of overall clinician EHR efficiency across 15 end-user optimization engagements measured comparing January 2023 (30 days pre-interaction) against June 2023 (90 days post-interaction) after clinicians participated in end-user optimization sessions with Adoption Consultants. Participating clinicians saw on average an outcome of EHR efficiency savings of 9.4% time per patient.