Hotel Finlandia transforms back-office processes with Oracle Cloud

The hotel centralizes its operations and streamlines processes with Oracle Simphony POS for Restaurants and OPERA Cloud Property Management.


Migrating to specialized Oracle Cloud solutions brought us many benefits, primarily to strengthen our customer service. Now the hotel's check-in and check-out processes, as well as reservations and payments at our restaurant, are much more agile.

René FiallosPrincipal Director, Hotel Finlandia

Located in the heart of Quito, Ecuador, Hotel Finlandia offers comfortable accommodations and easy access to some of the city's most popular shopping landmarks. Hotel Finlandia needed to adopt new technology that would help the company better manage its large volume of operational and customer data. The company selected Oracle Simphony POS for Restaurants and OPERA Cloud Property Management, as both systems would help Hotel Finlandia orchestrate hotel and hospitality operations at a competitive price point. With Oracle, Hotel Finlandia has centralized and synchronized data from its operations, simplified administrative work, improved guest experiences, and gained a complete, real-time view of the business.

Published:May 24, 2024