ERP/EPM Background

NetApp unifies quote to cash with Oracle Fusion Cloud Applications

Technology company uses Oracle CPQ to improve quote visibility, speed approvals, and support hybrid deals for hardware and subscriptions.

United States | High Technology

What changed for us is visibility. When a seller builds a quote, we can see right away how it compares to what has worked in the past. That helps our teams make better decisions, protect margins, and move deals forward without waiting on layers of manual approvals.
George KoshySENIOR DIRECTOR OF IT AND COMMERCE, NETAPP

Disconnected systems slowed hybrid deals

NetApp sells a mix of hardware, software, cloud services, and subscriptions to customers around the world.

Behind the scenes, those offers were supported by disconnected systems. Salesforce handled opportunities, multiple CPQ tools managed configuration and pricing, and a legacy ERP processed orders and revenue.

That fragmentation made it hard to sell hybrid deals on a single quote. Sellers moved between systems, pricing rules were duplicated, and approvals slowed deals down.

Finance teams didn’t always see margin risk until late in the deal cycle.

As NetApp expanded its cloud and subscription business, these gaps became harder to manage. Leaders needed a way to launch new offers faster, keep pricing consistent, and give sellers better guidance without adding more tools or manual work.

The move to Oracle, one cloud platform from quote to cash

NetApp brought revenue operations together using Oracle Fusion Cloud Sales Configure, Price, Quote (CPQ) and Oracle Fusion Cloud Finance and Accounting.

  • Quotes, pricing, orders, billing, and revenue now move through one cloud platform.
  • Sellers build quotes from a shared product catalog and pricing master.
  • Those same details move into ERP for fulfillment and financials without rekeying or reconciliation.
  • NetApp also added deal intelligence to the quoting process.

As a seller builds a quote, the system evaluates it against historical data, including margins, discounts, customer type, and geography, and returns a score. This helps sellers spot risk earlier and adjust before sending a deal for approval.

The result is a guided path from quote to cash that supports both hardware and subscription selling.

Consistent pricing, faster approvals, margin visibility

NetApp now sells hybrid deals on one quote, supporting hardware, software, and subscriptions:

  • Sales teams spend less time navigating tools and more time working with customers.
  • Pricing is consistent across channels. New products and bundles reach the field faster through quarterly cloud updates.
  • Finance and operations work from the same data as sales, so margin risk, order status, and revenue are available in real time.

Instead of fixing problems after the fact, teams can address issues as deals move forward. With one platform supporting the revenue lifecycle, NetApp has a foundation to support cloud and subscription growth without adding complexity.