Industry background

Qatar Military Medical City Hospital boosts clinical and operational efficiency

Oracle Health Foundation EHR helps MMCH cut lab turnaround time, reduce ED length of stay, and boost medication dispensing efficiencies and clinician engagement.

Qatar | Healthcare

“The launch of our EHR CLIQ [Oracle Health Foundation EHR] marks a milestone in advancing the quality of care we deliver to our military personnel and their families. By teaming with Oracle Health, we can be confident that each patient’s medical information is managed securely, supporting our commitment to operational excellence and world-class healthcare.”
Dr. Ahmad Mustafa Al ZaatariChief Executive Officer, Qatar Military Medical City Hospital

Military Medical City Hospital (MMCH), Qatar’s first military hospital, operates 400 beds and 50 outpatient clinics, serving military personnel, their families, and Ministry of Defense entities.

Before implementing Oracle Health Foundation EHR, known internally as Clinical Information Systems QAF (CLIQ), MMCH relied on paper-based processes. Today, clinicians access comprehensive patient records digitally in a centralized location, enabling near real-time insights, enhanced care coordination, and robust reporting tools.

Performance has improved significantly as adoption of the tools has increased. MMCH scaled to handle nearly double the lab volume[1] while reducing the average routine lab turnaround time by 32%.[2] The emergency department treated 42% more patients[3] and reduced length of stay by 10.5%, improving patient flow.[4]

Medication dispensing increased by approximately 156%, reflecting greater operational efficiency.[5] Clinician engagement and documentation also rose, with a 78% increase in accepted decision support alerts[6] and a 66% increase in documentation signed.[7]

These advancements demonstrate a responsive, secure, and patient-centered care environment at MMCH.

* Comparing 1 August 2024–1 February 2025 with 1 August 2025–1 February 2026 data provided in custom MMCH reports.
** Average TAT = Sum of all order turnaround times ÷ Total number of orders.

[1] Routine lab test order volume increased from 227,470 to 435,995 during the specified period.

[2] Cumulative averages (unweighted) across routine lab test turnaround time reduced from a total of 199.296024 hours to 134.453034 hours.

[3] ED patients’ volume increased from 31,825 to 45,198 during the specified period.

[4] ED length of stay reduced from an average of 137.4 minutes (2.29 hours) to 123 minutes (2.05 hours) during the specified period.

[5] Number of dispensed medications increased from 122,227 to 312,662 during the specified period.

[6] Number of accepted alerts increased from 70,586 to 125,364 during the specified period.

[7] Number of signed Powerforms increased from 127,766 to 211,944 during the specified period.