ToFlorence Hotels integrates three properties using Oracle OPERA Cloud
The family-run, independent trio of traditional properties in Florence implment Oracle OPERA Cloud Property Management to boost services for guests.
“Delivering exceptional guest experiences starts with giving our staff more time to dedicate to guests. With Oracle, we’ve built a more efficient operation and provided employees with a fast, easy-to-use cloud solution. Staying ahead in technology was a strategic decision to bring the best to both guests and staff.”
ToFlorence Hotels needed a modern, integrated system because its three properties operated independently, causing delays in accessing data and confirming reservations. Its previous system lacked integration capabilities and couldn’t support faster check-ins. After choosing Oracle Hospitality OPERA Cloud Property Management, the company now manages reservations, sales, and revenue from a single platform. The hotels benefited from streamlined operations, faster response times, and compliance with specific Italian regulations. With continuous cloud updates, the trio of hotels remain competitive by simplifying staff workflows and maintaining the chain’s signature personalized service.