Oracle License Management Services' collaborative audit boosts Visy’s trust
By taking an empathetic, collaborative approach, Oracle License Management Services provides a positive audit experience for Visy Industries.
Australia | Business Services
“Our Oracle LMS consultant really went above and beyond to make this process collaborative and to help us improve on our end so we’re more efficient and have exactly the licenses we need.”
Visy Industries is a global leader in the sustainable packaging and resource recovery industry. The company, an Oracle customer for years, had a challenging experience with an Oracle audit several years ago, and was cautious about entering into another. Understanding the customer’s sensitivity, the Oracle License Management Services (LMS) team sought to reassure the customer through a collaborative and empathetic audit approach.
Why Visy chose Oracle
The company now views Oracle LMS as a trusted partner that can help it improve its licensing posture. Oracle LMS took a structured, collaborative approach to the auditing process and focused on creating a partnership based on mutual success.
Results
Oracle LMS delivered expert guidance, helping Visy gain greater insights into its current Oracle licenses and options. The audit experience was highly structured, with time built into the process to allow the company to review any necessary changes. With help from Oracle LMS, Visy gained better visibility into how its licenses are structured and can now ensure that it has the licenses it needs to support the company’s future roadmap.
Based on this streamlined, collaborative, and constructive Oracle LMS experience, Visy’s trust in Oracle solutions and Oracle LMS has been restored. In fact, it has since acquired several Oracle Database licenses ahead of plan. The company now knows it will be able to expand its engagement with Oracle LMS on a positive footing.