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Oracle Customer Success—Zoom


Facing unprecedented growth, Zoom turns to Oracle Cloud Infrastructure to support millions of users


We recently experienced the most significant growth our business has ever seen, requiring massive increases in our service capacity. We explored multiple platforms, and Oracle Cloud Infrastructure was instrumental in helping us quickly scale our capacity and meet the needs of our new users.

— Eric S. Yuan, CEO, Zoom

Innovative video communications company Zoom turned to Oracle Cloud Infrastructure to support its unprecedented growth as it became an essential service to hundreds of millions of people worldwide.

To meet rapidly increasing demand for its services, Zoom needed additional cloud capacity immediately. Zoom selected Oracle Cloud Infrastructure "for its advantages in performance, scalability, reliability, and superior cloud security,” says Zoom Chief Executive Eric Yuan. Oracle Cloud Infrastructure maximizes performance thanks to a number of architectural choices. For example, a low-latency network design with no resource oversubscription eliminates noisy neighbors. Also, Oracle’s pioneering use of off-box network virtualization removes the “hypervisor tax” common in first-generation clouds. On such a platform, live streaming workloads thrive.

Business Challenge
  • In April, as working from home became a global health imperative, Zoom’s daily tally of meeting participants mushroomed to 300 million, up from 10 million in December. One reason for that growth spurt was that the company, founded in 2011 with a focus on business users, had begun supporting educators and students with a free tier for K–12 schools. Zoom becoming an essential service for enterprises further boosted its usage.
  • In just nine hours, Oracle’s engineering team took Zoom from deployment to live production—with enough capacity to meet the surge of new users. Oracle Cloud Infrastructure initially supported hundreds of thousands of concurrent Zoom meeting participants. Within weeks, the number had grown to millions, and Zoom was able to smoothly scale to meet that need.
  • Already, Zoom is transferring upwards of seven petabytes (1015 bytes) through Oracle Cloud Infrastructure servers each day, roughly the same capacity in a day that would be needed to stream HD video for 93 years.


Video communications has become an essential part of our professional and personal lives, and Zoom has led this industry’s innovation.

— Safra Catz, Oracle CEO

About Zoom


San Jose, California



Annual Revenue

Zoom Video Communications, Inc. (NASDAQ: ZM) brings teams together to get more done in a frictionless and secure video environment. Our easy, reliable, and innovative video-first unified communications platform provides video meetings, voice, webinars, and chat across desktops, phones, mobile devices, and conference room systems. Zoom helps enterprises create elevated experiences with leading business app integrations and developer tools to create customized workflows. Founded in 2011, Zoom is headquartered in San Jose, California, with offices around the world. Visit and follow @zoom_us.
Published:  Jun 19, 2020