Launch new products and offers quickly with a centralized design-time experience. Predictive performance analytics provide data-driven design intelligence allowing you to design the right offers, the first time. Oracle Digital Experience for Communications—Launch helps you deliver customer-centric innovations and increase revenue and margins with an easy-to-use, intuitive interface built specifically for business users.
Increase business agility by creating relevant offers quickly. Business users can leverage improved design time processes to get to market faster.
Establish a clear plan to take your product to market and reduce chaotic product proliferations along the way. Reduce the business user’s dependence on IT by giving them control into the NPI process.
Introduce products using an intuitive design experience, across both owned and partner services. Improve campaign time to market with one-click release and publishing.
Swisscom, Switerland’s leading communication provider, wanted to pursue new B2B and B2C business models to find new business growth areas.
Use predictive performance analytics to create new, revise existing, and retire old offers with a centralized design-time experience.
Design the right offers—the first time—using predictive performance analytics and data-driven design intelligence. Create relevant offers and bundles by defining core and noncore products, flexible bundles and components, pricing, terms, and eligibility rules using a single, intuitive interface. Optimize offer and bundle design and launch with data-driven insights. Improve the design-time experience with a modern, guided, business-persona–friendly UX.
View, monitor, and manage all offers in the Offer 360 dashboard. Monitor the life-cycle stage and performance of offers. Reduce the probability of churn with a clear view into offer performance with sales by customer segment, by channel, and by campaign mode metrics. Whether you create new, clone existing, retire, or modify any offers at any stage, you are prepared to meet customer demand—all from one location.
Use data and AI to launch offers, acquire and retain customers, deliver omnichannel commerce and customer care, and fulfill and monetize services at scale.
“Most CSPs have much to do in order to provide a digital experience that is comparable with that of digital-native companies.”
John Katsoulis, Senior Manager, Content Marketing Strategy, Oracle Advertising and CX
Giving your customers the best customer experience is critical to success for all industries, but it's especially critical for communications providers in today's digital marketplace. See what the future holds for CX in the communications industry to help you increase market share and ensure customer satisfaction and loyalty.Read the CX for communications blog
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