Oracle Banking Branch helps reinvent the bank branch from a point of service to a point of sale and advice. This modern solution enables intuitive, intelligent, and automated branch operations and deep insights that empower bankers to shift from transaction-centric interactions to personalized, sales- and advice-driven customer engagement.
Reinvent the bank branch to unlock deeper, more valuable customer relationships.
Leverage capabilities for teller operations, branch administration, till and vault operations, service management, and instrument handling.
Improve customer servicing and branch operations with intuitive, easy-to-navigate dashboards, widgets, views, and notifications.
Enhance the banker experience with rich, user-friendly screens tailored to different personas and comprehensive role- and user-based controls.
Boost service speed and quality with configurable tools and mechanisms that enable efficient task planning, tracking, and execution.
Speed up tasks, queries, and transaction execution with embedded smart assistants, powered by Oracle Digital Assistant’s AI technology.
Automate processes and tasks with embedded natural language processing capabilities.
Leverage machine learning–driven predictions and automation to optimize branch operations and customer servicing.
Leverage comprehensive, 360-degree views of each customer to drive personalized customer engagement.
Use enhanced insights—such as household views and balances—and actionable alerts to broaden and deepen customer relationships with personalized offers and services.
Optimize and enhance customer engagement using rapid query capabilities, real-time insights, and quick access to transactions.
Host the application in your own data center.
Host the application on Oracle Cloud or any public cloud.
Equip bankers with tools, insights, and resources that help them better understand and engage with customers and deepen relationships.
Shift from transaction-centric interactions to personalized, lifecycle- and relationship-based interactions to increase customer engagement and loyalty.
Unlock value for the customer and deepen relationships to drive higher customer lifetime value and increase sales.
Tushar Chitra, Vice President, Product Strategy and Marketing, Oracle
Avinash Swamy, Senior Principal Product Manager, Oracle
Explore the possibilities and opportunities a redefined people-first game plan has to offer, and discover how banks can transform experiences, value, and trust to drive retail banking success in the decade ahead.Read the complete post
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