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Oracle Modern Best Practice for Order Management
- Overview
- Quote to Order
- Order Promise
- Drop Shipment
- Customer Invoice
Customer Invoice to Receipt
Timely, accurate customer billing process ensures healthy cash flow and high customer satisfaction. Adopting modern best practice with its built-in analytic, mobile, and social capabilities can radically streamline your invoice to receipt process, putting you in complete control of managing your days sales outstanding. Set business rules to manage the creation of invoices and debit/credit memos based on order fulfillment transactions. Use real-time insight and social platform to rapidly resolve billing issues. Apply payments to invoices automatically based on configured criteria or receive suggestions from a matching algorithm. Cloud applications provide an easy platform to securely mobilize the customer billing, payment recording and receipt remittance. Leverage Oracle Modern Best Practice to bill customers, handle exceptions, analyze issues, and get paid faster.
Mobile. Analytics. Social.Create and Manage Transactions
Automatically generate customer invoices, credit and debit memos from sales fulfillment transactions based on business rules. Review status via role-based dashboards.
Mobile. Analytics. Social.Send Invoices
Send customers discrete invoicing documents or consolidated statements via preferred format and delivery method (mail, e-mail, or e-commerce message).
Mobile. Analytics. Social.Address Billing Issues
Manage customer disputes and billing issues with role-based dashboard. Collaborate on investigations via a secure social platform. Apply corrections (credit or debit memos) and refunds after required review and approval.
Mobile. Social.Process Payments
Automatically match receipts to invoices even without remittance advice using configurable rules or scoring engine. Handle exceptions with help from recommendation algorithm.
Mobile. Analytics. Social.Manage Adjustments
Close receipts and invoices with remaining balances based on company policy and approval limits.
Mobile. Analytics.Post Receivables Activities
Automatically post all approved receivables activities to the general ledger to ensure current account balances.
Mobile. Analytics. Social.Schedule Receivables Close
Stay on predetermined close schedule. Use integrated inquiry, reporting and analysis tools to review and reconcile account balances. Post period close entries and close receivables period.