This marks the 17th year we are celebrating customer experience (CX) innovation and excellence in advertising, marketing, sales, service, and ecommerce.
A record number of nominations were submitted for this year’s awards. We want to thank our customers and partners for sharing your stories of delivering outstanding experiences that set new and innovative standards.
Congratulations to the 2022 Markie Awards winners and finalists!
We are pleased to celebrate the finalists and winners of the 16th Annual Markie Awards, creators of truly great experiences across the customer journey. Congratulations!
Winner: Sakura Finetek
Visionaries are adept at planning and strategizing for the future with imagination and wisdom. Are you taking customer experience beyond transactional excellence and elevating it to new heights? If you’ve built a CX that's in a league of its own, we want to know about it. To qualify for this category, the nominated customer must use at least one solution from the Oracle Advertising and CX suite.
The Vermont Country Store
Winners: Cincinnati Bengals | Johnson Controls International
Strategists are skilled in planning actions and tactics to drive superior results. If you're turning data into ROI, we want to hear all about it. To qualify for this category, the nominated customer has used at least one solution from the Oracle Advertising and CX suite.
YOOX Net-a-Porter Group
Connectors know how to bring together multiple solutions, entities, and organizations to deliver greatness. This award will recognize the customer that has connected at least one solution from the Oracle Advertising and CX suite to a CRM, third-party app, or API integration to create a healthy ecosystem that manages and nurtures lasting customer relationships.
Every innovation begins with thinkers who articulate the big ideas that others have not imagined. You dream about deeper, more meaningful customer experiences, and you roll up your sleeves to make them real. Tell us how you’ve leveraged technology, brought teams together, or developed creative incentives to catapult revenue, and a Markie win may be yours. To qualify for this category, the nominated customer must use at least one solution from Oracle Advertising and CX suite.
Winner: Flight Centre Travel Group
Builders know no boundaries; they have the skills to create and nurture diverse relationships across cultures. Crafting a marketing message for audiences across multiple regions and borders takes greatness. If that’s you or your team, we want to hear the how, where, and why. To qualify for this category, the nominated customer must use at least one solution from the Oracle Advertising and CX suite.
Ingram Micro Cloud
The orchestrator is a clever arranger and composer of a truly outstanding campaign that generates revenue via savvy use of analytics and insights. If you’re using Oracle to spin data into prestigious returns, let us know how. To qualify for this category, the nominated customer must use at least one solution from the Oracle Marketing suite.
Tata Tele Business Services
Winner: Dierbergs Markets
The ally is skilled in building affinity that makes their customers have faith that their loyalty rests in the right place. Have you leveraged Oracle CrowdTwist Loyalty and Engagement to improve customer retention and engagement, strengthen customer relationships, increase profitability, and generally make your customers feel good? Tell us every detail. To qualify for this category, the nominated customer must use Oracle CrowdTwist.
Disney Movie Insiders
Oracle Red Bull Racing
The originator knows that prosperity begins with effective lead generation. If your lead management program has nurtured great prospects, delivered prestigious results, and deepened the bond between marketing and sales, tell us how. To qualify for this category, the nominated customer must use Oracle Eloqua Marketing Automation.
Gold Coast Titans
Tata Tele Business Services
The architect has the advanced skills and experience—well beyond "been there; done that." We’re looking for the marketer who has best utilized activation and measurement data to drive stellar results and outperform goals. If you think you qualify, tell us your story. To qualify for this category, the nominated customer must use at least one solution from the Oracle Advertising suite.
Havas Media Hong Kong
Winner: Thermo Fisher Scientific
Innovators understand that good ideas need to produce more than just warm and fuzzy feelings. Can you use sales analytics and insights to deliver sustained and measurable prosperity and economic good health? If your gift is pinpointing opportunities and delivering great benefits, tell us your tale. To qualify for this category, the nominated customer must use at least one solution from the Oracle Sales suite.
Galadari Brothers Company - Heavy Equipment Division
Futurists are constantly looking forward to recognize and adapt to the next big thing—good or bad. If you vanquished unprecedented challenges to ensure continued customer service in 2020 or 2021, tell us how. To qualify for this category, the nominated customer must use at least one solution from the Oracle Service suite.
City of Glendale, Arizona
Kenya Revenue Authority
If you’ve taken your client’s business to glory with a project that combines financial, business, and analytical impacts, talk to us. Open to all eligible Oracle partners (active Oracle PartnerNetwork membership).
primeone business solutions
Are you Oracle Advertising and CX’s staunchest ally? From concept to design to implementation, achieving a status to really be proud of requires finding perspectives that take our work to new levels. If that’s you, tell us your recipe. Open to all eligible Oracle partners (active Oracle PartnerNetwork membership) with Service expertise in Oracle CX products.
Tata Consultancy Services (TCS)
Winner: Movable Ink
We’re looking for those technology partnerships with Oracle that exemplify what is possible for customer experiences. Tell us the story! Open to all eligible Oracle partners (active Oracle PartnerNetwork membership) with a published CX listing on Oracle Cloud Marketplace.
Loqate, a GBG Solution
Winner: Labrys | Comtrade System Integration
This award will be presented to the partners (one ISV and one SI or agency) that clearly demonstrate how they creatively collaborated to implement/deploy Oracle ACX products and ISV technologies for a customer. This award recognizes the partners who are multipliers, working with other partners to deliver exceptional customer experiences for their clients by integrating or leveraging Oracle Advertising and CX products. Open to all eligible Oracle partners (active Oracle PartnerNetwork membership) with Service expertise (SI partner) and/or a published CX listing on Oracle Cloud Marketplace (ISV partner).
The Markies are typically submitted by individuals, but celebrate the achievements of their organizations, not individual accomplishments.
Candidates (customers or partners) may self-nominate or be nominated by other parties (customers, partners, or Oracle employees). Review the program rules (PDF) for details.
Yes, with very few exceptions. Review the program rules (PDF) for any current restrictions.
Up to five finalists will be selected for each category, with one of those finalists selected as the winner.
Finalists and winners are recognized on the Oracle Markies Awards web page and are celebrated via various social communications activities. Winners are also presented with a trophy in recognition of their achievement. Depending on current conditions, the announcement of finalists and winners may take place during a virtual event or at a live, in-person event.
Absolutely. However, each organization may only submit one nomination per category. If nominations are submitted by one organization for additional categories, each nomination must be materially different than any others submitted.
Entries must be associated with campaigns or projects that were executed (and benefits achieved) between June 2021 and May 2022.
Unfortunately, no. All information is final as of the nomination period end date, which is listed on the Markies Awards home page.
Start by downloading and reviewing our pitch deck (PDF). Then study the rules (PDF) and description for each category to ensure you are submitting a nomination for the most appropriate award. In terms of quality, our judges get excited about entries that demonstrate robust, measurable results. The strongest contenders call out specific metrics and include charts, graphs, and other visuals to illustrate performance. Keep in mind that we prefer substance over size. Distilling the most important facts about your campaign into a concise, three-page entry makes your story much more compelling. And, finally, make sure that your responses to all questions within your submission are complete and easy for our judges to understand.
The 2021 Markies Awards finalists and winners feature an amazing group of companies of all sizes who span the globe and represent a broad range of industries.
They demonstrated a fierce dedication to innovation and excellence in customer experience that drove robust, measurable success. We’re proud to recognize the innovation and excellence they’ve achieved in helping their customers succeed. Congratulations to the 2021 finalists and winners.
Look back at these unique stories and perhaps learn a few tips to make your next campaign even better.