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Contact information for Data Protection Authorities and Country Specific Disclosures

If you have any complaints regarding Oracle’s compliance with our privacy policies, please contact the Global Data Protection Officer by filling out an inquiry form. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with our privacy policies and in accordance with applicable law.

You also have the right to file a complaint with a competent data protection authority. Please see below for contact information for the data protection authority in your region.

EU and EEA National Data Protection Authorities

Contact info for the representatives of the EU national data protection authorities, and the supervisory authorities of the EFTA EEA States (IS, LI, NO) (


Data Protection Authorities

Korean-Specific Privacy Disclosures

The Korean Personal Information Protection Act, Article 39-12(3) (amended 5 August 2020), asks for this information to be displayed about your Oracle Cloud account and the Oracle Cloud Account details of transfer of personal information to jurisdictions outside of Korea:

  • Personal information transferred:
    • Contact information: name, title, business name, address, phone, email;
    • Account billing information, tax registration number, if applicable; and
    • System personal information on your usage or interaction: IP address, device identifiers, location identifiers, services and features.
  • Name(s) of recipient countries: United States
  • Method and Timing of Transfer: Real time transfer through networks
  • Name of the personal information transferee: Oracle Corporation
  • Purpose of the transfer:
    • to provide services to you, including creating, maintaining, securing, updating, troubleshooting, and supporting an Oracle Cloud account;
    • to verify your identity, to investigate and prevent fraud and abuse;
    • to facilitate account billing, if applicable; and
    • to communicate with you about operational issues with your account;
    • to confirm compliance with licensing or other legal processes; and
    • to comply with applicable laws and regulations and to operate our business.
  • Retention Period: For as long as the Oracle Cloud Account remains active. After service termination, minimal account information will be held for records retention purposes.

Domestic Agents

In accordance with the Personal Information Protection Act Article 39-11 (amended 5 August 2020), the contact information for Oracle’s representative in Korea is as follows.

Name and Representative: Oracle Korea Limited

Address, phone number and e-mail address: 517 Yeongdong-daero, Gangnam-gu, Seoul, 15th, 16th, 36th floors (Samseong-dong), 02-2194-8000,

Subcontractors who may process personal information

Oracle has agreements with the following external service providers in Korea, which are given access to personal information only as necessary to perform the functions described below per the Oracle General Privacy Policy:

  • Purple Pig Co., Ltd: Event agency
  • Ice Spring Co., Ltd: Attendee information management
  • The Crew Passionate People: Product delivery agency

Please see the applicable privacy policy for more information on the processing of personal information.