Retail Supply Chain Cloud Services

Create optimized plans and position inventory at the right place, at the right time, in the right quantities, from suppliers to warehouses, to stores and customers. Leverage AI and machine learning across all commerce channels to guide a constrained, time-phased plan for inventory ordering, allocation, replenishment, and delivery to all levels of the distribution network.


Explore retail software solutions.

Improve retail supply chain decisions

    01Solve retail supply chain instability with relevant data

    Seek new strategies and find new partners to ride out the current shakeups.

    Read the Supply Chain Success report

    02Manage distressed retail inventory in uncertain times

    Balance art and science to deliver the right merchandise mix for each season.

    Read the Managing Distressed Retail Inventory report (PDF)

    03Deliver the right inventory at the right time, in the right channel

    See how Primark strategized during the chaos of COVID-19.

    Read the Primark story

    04Leverage key performance indicators to align technology priorities with performance expectations

    Along with refreshing business strategy and reprioritizing it for resiliency and digital transformation, you need to measure success to create value.

    Read the IDC report

Retail supply chain software features

Choose a retail supply chain solution that helps you shift from efficiency to resilience while managing inventory.

Maximize forecast accuracy with Retail Demand Forecasting

Oracle Retail Demand Forecasting, our demand forecasting engine, has been integrated into Retail Inventory Planning Optimization Cloud Service and includes Oracle Retail AI Foundation (PDF), which provides analytical insights to drive planning, buying, moving of inventory, and selling decisions. These capabilities help retailers increase profits and remain flexible amid the changing retail environment.

Get accurate forecasts to coordinate demand-driven outcomes

With a single view of demand, Retail Demand Forecasting provides value across retail processes, including driving optimal strategies in planning, increasing inventory productivity in retail supply chains, decreasing operational costs, and driving customer satisfaction from engagement to sale to fulfillment.

With Retail Demand Forecasting, Oracle distilled more than 15 years of forecasting experience across hundreds of retailers worldwide into a comprehensive solution that maximizes forecast accuracy for the entire product lifecycle. Retail Demand Forecasting has added additional capabilities and evolved into Retail Inventory Planning Optimization Cloud Service.

Demand Forecasting

Maximize supply chain efficiencies to accelerate optimal inventory placement

Get better visibility into supply chains and leverage AI and machine learning to manage inventory levels, improve demand forecasting, identify risks, and provide recommendations to guard against inventory shortages or delays.

Inventory Planning Optimization Cloud Service empowers retailers to more accurately predict demand

Oracle Retail Inventory Planning Optimization Cloud Service empowers retailers to better predict demand and optimize it throughout an item’s lifecycle. During an item’s lifecycle, the solution can react to changes in consumer behavior by adjusting inventory deployment and demand methodologies. That lets retailers manage their current and future inventory at scale to ensure the right products and the right quantities are in the right place at the right time. The solution

  • Helps fuel profitable growth by optimizing costs with unified, end-to-end, and integrated supply chain plans
  • Provides transparency across the entire supply chain
  • Enables analytical processes so end users can understand and engage with the forecast, increasing inventory productivity
  • Automatically optimizes replenishments based on demand forecast, inventory, and past performance
  • Seamlessly adapts to recent trends, seasonality, out-of-stocks, and promotions
  • Leverages AI and machine learning to continuously learn from past data and automatically adapts to new patterns and market changes
  • Enhances allocation accuracy and drives replenishment precision
  • Recommends scaled order quantities that maximize truck utilization
Inventory Optimization

Retail Store Inventory Operations ensures accurate inventory

Gain enterprisewide visibility to stores’ inventory position

Connect in real time to third-party solutions and technologies that update inventory such as RFID, fresh item management solutions, or electronic shelves. These prebuilt integrations and open connection points eliminate the need for nightly batch processing and delays in sharing of real-time inventory availability. With real-time access to store inventory data across the organization, business decisions are based on accurate, real-time information.

Optimize store associate operations to support accurate inventory

Drive efficiency and automation for your associates on the shop floor and in the backroom. Provide a simple, predictable, and repeatable set of processes for managing real-time perpetual inventory.

Support in-store associate mobility and flexibility

Provide a mobile workflow and access to store associates to execute all inventory-related processes throughout the shop floor and backroom. Intuitive dashboards provide store management the tools to monitor and correct inventory events in real time.

Store Inventory Operations

Drive faster business growth with warehouse management

Improve workforce productivity

Reduce labor inefficiencies, raise overall manufacturing performance, and improve accuracy with better visibility into workforce operations.

Integrate and automate warehouse operations

Increase scalability and integrate with warehouse automation to support demand spikes and high-volume order fulfillment. Optimize warehouse tasks to improve throughput, order processing times, and ship products faster.

Reduce inventory costs

Manage inventory across all distribution centers and yard locations, and reduce material write-offs.

Support new sales channels

Enable customers to buy, fulfill, and return anywhere through omnichannel fulfillment, and achieve complete inventory visibility across warehouses to reduce stockouts, and provide excellent customer service.

Oracle Retail Data Store helps leverage retail data

Oracle Retail Data Store is a low-cost, low-code environment that enables retailers to innovate, take control of their data, and extend the capabilities of their Oracle Retail cloud services.

Oracle Retail Data Store is highly scalable and configurable to support the constantly changing retail landscape. It consolidates data on sales, inventory, pricing, promotions, customers, orders, demand, fulfillment, items, suppliers, consumers, and channels to support a retailer’s unique business processes and journeys.

Retail Data Store includes powerful tools to leverage all of this data

  • Oracle Retail Home
  • Oracle Analytics
  • Oracle APEX
  • Oracle REST Data Services

Data store

Oracle Retail AI Foundation

Leverage core retail AI and ML to make decisions on assortments, offers, inventory placement, forecasts, planning, buying, pricing, etc.

Forecasting engine

Provide an intelligent starting point for your planners to increase automation and accuracy.

Customer segmentation

Group customers based on attributes, behaviors, and transactions to tailor offers, pricing, and assortments.

Advanced clustering (PDF)

Cluster your stores based on traditional approaches of volume, square footage, and region, or leverage ML to cluster stores based on similar selling patterns.

Profile science

Determine the best size ratio for your buys by understanding the true demand of your sizes, considering stockouts.

Attribute extraction and binning

Extract item attributes from free-form descriptions, correcting short forms, misspellings, and other inconsistencies, and apply them to demand transference, customer decision trees, advanced clustering, and more.

Affinity analysis (PDF)

Determine how items interact with each other for an effective promotional strategy within your financial planning process.

Innovation workbench

Leverage open source along with your data science team to create your own AI and ML models.

Retail AI

Find more retail resources

5 ways platforms help retailers achieve improved outcomes

With artificial intelligence and machine learning at the core, Oracle’s platform for modern retail delivers a complete set of mission-critical solutions and cloud services that enable retailers to gain the insights and agility to attract and retain customers at every touchpoint.

Read the full perspective from IDC

Leverage the power of the Oracle Retail Reference Library community

Accelerate speed to value by streamlining your implementation using best practice process models, architectural diagrams, and a retail glossary derived from more than 5,000 retail customers across 96 countries.

Gain knowledge with the Retail Reference Model

Supply Chain Learning Subscription

Oracle offers speed to value with on-demand digital learning. You can build individual competencies that maximize usage of Oracle Retail supply chain solutions. Available 24/7 with self-paced learning guides and detailed microlessons with step-by-step demonstrations.

Explore on-demand training materials

Simplify demand forecasting and inventory management

Much of the challenge is having the right inventory available in the right place to quickly fulfill customer demand, no matter when and where a purchase is made. Despite the complexities, there are a few simple steps retailers can take to improve forecast accuracy and inventory management.

Access the guide

The platform for modern retail inventory management

The point of entry to retailers' supply chains is increasingly fluid. See how Oracle helps retailers put customer preferences and behavior at the center of their inventory strategy for the best customer satisfaction and operational efficiency.

Watch the video (1:44)

Get started with retail supply chain


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