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Trending Questions
Remanufactured–Not Just Refurbished
Oracle's Remanufactured Products Program (Reman) lowers your cost without lowering your standards. Oracle builds, tests, and certifies every remanufactured component to the same high standards as our new products.
Remanufactured Products
- Options available for quick and easy integration or replacement
- Thoroughly tested at the option and spare part level
- Includes the same licensing, warranty, and service agreements as new options, at no additional cost
- If you have additional availability questions about remanufactured parts, please contact remaninquiries_us@oracle.com and be sure to include the part you are looking for, the system it is associated with, and the quantity you are requesting.
Five Steps to Quality
Oracle's Reman options go through a rigorous five-step process to earn the Remanufactured label.
Inspection
Major components receive an initial assessment and a screening for the most recent hardware revisions and firmware patches.
Traceability
Component barcode scanning provides traceability during testing, factory processing, and customer installation.
Build and Testing
All products must pass several proprietary performance and reliability tests.
Quality Control and Serialization
Component serial numbers are individually documented to ensure complete traceability.
Safety Testing, Inspection, and Packaging
Final steps include high-potential (Hipot) electrical testing and a visual check. All of Oracle's remanufactured Sun products ship in new packaging that is prequalified to OEM standards for safe delivery.
Frequently Asked Questions
Open all Close allIf you don't find the answer you're looking for here, contact an Oracle representative.
Do Oracle's remanufactured products include a warranty?
Yes. When you purchase remanufactured products (options), you get a same-as-new warranty included at no extra cost. For details, visit Oracle's warranty information page.
Does Oracle offer remanufactured systems?
No. Oracle no longer offers whole systems via Reman. Oracle does offer remanufactured options (upgrades) and spare parts.
Can upgrade allowances be applied to the purchase of remanufactured options?
No. Upgrade allowances can only be applied to new option/component purchases.
Where can I find current remanufactured product offerings and availability?
View the Reman Products Listing.
How can I order remanufactured products?
Contact an Oracle representative or an Oracle partner.
Spare Parts
- For self-maintainers, Oracle offers spare parts for most Oracle systems. These parts are for replacement purposes and may be available for both current and end-of-life systems. Availability is not guaranteed as inventory levels vary greatly and supply is limited. If you have questions about how to purchase spare parts, contact your local Oracle sales representative.
- Access the Spare Parts Price List to see all the spare parts that are currently available.
- If you have additional availability questions about spare parts, please contact remaninquiries_us@oracle.com and be sure to include the part you are looking for, the system it is associated with, and the quantity you are requesting.
How to Buy
- Contact a representative
- Order by Phone from Oracle at 1-800-633-0738.