Press Release

SingPost Moves Finance Processes to the Cloud with Oracle Fusion Cloud ERP

Asia Pacific’s leading postal service provider elevates finance processes to the cloud to increase efficiency, broaden insights, and optimise costs

Oracle CloudWorld Tour Singapore16 April 2024

Singapore Post Limited (SingPost), Asia Pacific’s logistics service provider, is implementing Oracle Fusion Cloud Enterprise Resource Planning (ERP) to standardize key finance processes and to adopt industry leading practices to deliver logistics and digital services through integrated physical and technology platforms.

Established more than 160 years ago, SingPost has evolved from Singapore’s postal service provider to a leading e-commerce logistics provider in Asia Pacific, serving customers in more than 220 global destinations. As the business evolved, SingPost recognised the need to enhance its finance operations. While its on-premises finance system has supported the business for many years, it became apparent that its outdated capabilities were compromising efficiency and its ability to support an evolving business. Transitioning to Oracle Cloud ERP provides an opportunity to simplify, standardize and automate SingPost’s finance processes on a single cloud platform. SingPost aims to accelerate reporting timelines as well as generate deeper insights to drive more informed business decisions.      

“As SingPost continues to expand internationally and develop our cross-border e-commerce logistics business, it is imperative that we migrate our finance operations to the cloud to increase efficiency and improve scalability,” said Noel Singgih, Group Chief Information Officer, SingPost. “The integrated suite of solutions within Oracle Cloud offers a platform for us to increase operational agility, improve decision-making, and better fulfill our customers’ needs.”

SingPost's goal with Oracle Cloud ERP is to streamline finance processes, enhance controls, boost productivity, and optimize cost. Additionally, by leveraging Oracle Enterprise Performance Management (EPM), a product which SingPost is also implementing, the team can streamline reporting and administrative tasks across different business functions, facilitating faster decision-making processes.

“Rising shipping costs and the growing demand for seamless service underscore the urgency for postal and logistics providers to leverage integrated finance solutions and emerging technology to provide fast and reliable services,” said Adrian Johnston, senior vice president, Applications, Oracle Japan and Asia Pacific. “With Oracle Cloud ERP SingPost can digitize its finance function and tap into a stream of continuous innovation including AI and machine learning features to improve efficiency, enhance visibility, and better serve its growing customer base.”

One of the project implementation partners is PwC, a long-time Oracle PartnerNetwork (OPN) member. “Many companies are faced with challenges, from outdated financial systems to reporting gridlocks, and are looking for help to modernize their operations. PwC’s focus on business outcomes helps our clients realize the true value of their Oracle Cloud investments" said Daniel Bell, Finance Transform Leader, South East Asia Consulting, PwC Singapore.

Oracle Cloud ERP helps organizations to quickly optimize their business with transaction automation, predictive insights, and connected actions capabilities. It is a comprehensive enterprise finance and operations solution, covering financialsaccounting hubprocurementproject managemententerprise performance managementrisk managementsubscription management, and supply chain management & manufacturing, and the innovative Oracle B2B, which revolutionizes the way organizations transact, pay, finance, and ship sustainably across the globe. With machine learning, AI, and other customer-driven innovations added every 90 days, Oracle Cloud ERP helps organizations increase efficiency, embrace new business models, respond to shifting market conditions, and capitalize on new opportunities.

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