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Access Governance FAQ

Access Governance service description and management

What is Oracle Access Governance?

Oracle Access Governance is a cloud native identity governance and administration service that provides access reviews and identity analytics to define and govern access privileges. It provides visibility and prescriptive recommendations to help reviewers make informed decisions about access privileges to reduce risk across the organization. Please refer to the Oracle Access Governance web page for more details and a product tour.

What are the benefits of Oracle Access Governance?

The move to the cloud, a distributed workforce, and expanding compliance regulations have caused organizations to struggle to balance access entitlement complexities across cloud and on-premises environments.

  • Oracle Access Governance is a cloud native service that provides organizations with prescriptive recommendations so access reviewers can make access permission decisions using insightful reports.
  • The service also provides an intuitive user experience designed to help organizations create and complete campaigns faster so they can quickly identify and address high-risk entitlements.
  • Running Oracle Access Governance in hybrid mode with Oracle Identity Governance 12c allows managers to renew or revoke access entitlements with a direct connection to Oracle Identity Governance. Cross-system integrations save time by reducing manual, error-prone processes between hybrid environments, allowing organizations to respond faster to security risks.
  • As a cloud native service in Oracle Cloud Infrastructure (OCI), Oracle Access Governance is highly available and provides customers with the flexibility of a pay-as-you-go model using Oracle Universal Credits.

How do I get Oracle Access Governance?

Oracle Access Governance is available with Oracle Universal Credits. For more details, see the price list.

How do I create an Oracle Access Governance instance?

You create an Oracle Access Governance instance in the Oracle Cloud Infrastructure (OCI) Console.

For details, please refer to the product documentation.

How do I manage an Oracle Access Governance instance?

You can manage an Oracle Access Governance instance in the OCI Console, as mentioned in the product documentation.

How do I launch an Oracle Access Governance instance once it's created?

The Oracle Access Governance instance will be available through the OCI Console. Navigate to the Access Governance page, select the desired service instance, then click the Oracle Access Governance URL.

Service functionality

Which identity providers are supported by Oracle Access Governance?

Today, Oracle Access Governance supports Oracle Cloud Infrastructure Identity and Access Management as its identity provider for user login and authorization.

To log in using an external identity provider, configure OCI Identity and Access Management to use that external identity provider for federated authentication.

Please refer to the product documentation on how to set up federation with an external identity provider.

Is there a prerequisite to get started with Oracle Access Governance after its instance is created in Oracle Cloud?

Yes, identity data must be loaded from the identity management system (Oracle Identity Governance) into Oracle Access Governance. Once the data is loaded, you can review user access profiles and build access review campaigns.

Which identity management systems can be integrated with Oracle Access Governance?

With this release, Oracle Access Governance can be integrated with Oracle Identity Governance to synchronize identity data. Going forward, we will continue to add other identity management systems.

Please refer to the product documentation on how to integrate with identity management systems.

How can users access Oracle Access Governance?

Users can access Oracle Access Governance when those users or their accounts exist in OCI Identity and Access Management.

Please refer to the product documentation on how to manage and onboard users in OCI Identity and Access Management.

How can Oracle Identity Governance users who are synchronized with Oracle Access Governance be authenticated into the Oracle Access Governance console?

Users can access the Oracle Access Governance console when their accounts exist in Oracle Cloud Infrastructure Identity and Access Management. Oracle Identity Governance users can be onboarded in OCI Identity and Access Management by following one of these approaches.

  1. Setup federation with an external identity provider (IDP) and enable SAML just-in-time provisioning.
  2. Configure Oracle Identity Governance provisioning with OCI Identity and Access Management using the Oracle Identity Cloud Service connector.
  3. Build a self-registration profile in OCI Identity and Access Management.

Please refer to the product documentation on how to manage and onboard users in Oracle Cloud Infrastructure Identity and Access Management.

How do access reviews work in Oracle Access Governance?

In this first release, Oracle Access Governance supports on-demand access reviews. Access reviewers can review user permissions and roles in a single dashboard view. Oracle Access Governance will highlight risky entitlements and recommend remediation to help reviewers make informed decisions to revoke or accept each user’s access. In an upcoming release, Oracle Access Governance will also support event or risk-based micro-certifications, such as job role or organizational changes, for continuous access reviews.

Are access review decisions recorded for auditing and compliance purposes?

Yes, for each decision made in an access review campaign, the following information is stored for auditing or compliance purposes:

  • What is decided
  • Who made the decision
  • Why (written justification)
  • When it was decided

Does Oracle Access Governance provide identity intelligence (analytics, artificial intelligence/machine learning–based insights, and so on)?

Oracle Access Governance provides AI/ML–driven insights, such as peer group analysis, outlier detection, and action-oriented recommendations, enabling reviewers to take suggested actions for the access review tasks.

Does Oracle Access Governance provide a web-based administration console?

Oracle Access Governance provides an intuitive and easy-to-understand user interface to perform the following tasks:

  • Create an access review campaign with guided flows
  • Track access review campaign progress
  • Perform access reviews with a focus on prioritized and urgent access review tasks
  • Review who has access to what across the organization’s applications and infrastructure ecosystem

Does Oracle Access Governance provide a self-service console?

Oracle Access Governance provides a simplified self-service experience for an individual or business user to

  • Review an access profile for themselves and for direct reports (if any)
  • Perform access review tasks

What reports and analytics functionality does Oracle Access Governance provide?

Oracle Access Governance provides intelligent reporting for access review campaigns using detailed graphs and charts.

It also provides a detailed report in CSV format to track access review decisions for access fulfillment.

Does the solution provide workflows for access reviews out of the box?

Yes, Oracle Access Governance provides workflows for access reviews out of the box.

Can Oracle Access Governance be used with Oracle Identity Governance in hybrid mode to perform identity governance and administration?

As an Oracle Identity Governance user, you can use Oracle Access Governance to perform access reviews and continue using Oracle Identity Governance for identity lifecycle management, permission management, access requests, and user provisioning.

Does Oracle Access Governance provide APIs for administrative and self-service tasks?

Yes, the service is based on an API-first model.

REST APIs can be used to perform administrative and self-service tasks.

Licensing and pricing

What SKUs are supported in Oracle Access Governance?

Oracle Access Governance supports one SKU for pricing:

  • Oracle Access Governance service for Oracle Identity Manager

How is a monthly bill calculated in Oracle Access Governance?

The license metric for Oracle Access Governance is user per month, which is calculated on a per hour basis. That is, the number of active users in Oracle Access Governance are calculated on an hourly basis for prorated billing. These prorated hourly bills are added for that month to generate the monthly bill.

A “User” is an active identity in Oracle Access Governance. This individual is present in the hosted service during the billing period, regardless of whether this individual is actively accessing the hosted service at any given time.

How can I determine the number of licenses required to run Oracle Access Governance?

The number of licenses can be determined by the number of users or identities in an active state whose access privileges can be reviewed in Oracle Access Governance.

How can I get more information about the service pricing?

Please refer to the price list.

How can I estimate the cost of service usage?

Please refer to the cost estimator.

General

How can I get support for Oracle Access Governance?

Go to My Oracle Support, and create a service request.

Is there a charge for Oracle support in addition to my subscription fee?

No. Support is included in the subscription fee.

How can I patch or upgrade my service?

Oracle Access Governance is a cloud native service. Oracle will patch and upgrade the service.

Where can I get more information about the service-level agreement?

Please refer to the SLA documentation (PDF).