Sales, Service, and Marketing at CloudWorld

Connect with product experts, partners, and your peers. We’ll explore trailblazing R&D, rich business insights, and exclusive leadership perspectives on customer experience (CX) innovation and best practices.

CloudWorld is where the CX community unites—advertisers find innovative ways to engage, marketers learn how to convert more prospects, and sales and service teams explore modern tools and methods for closing more deals and delighting customers.

Need more reasons to attend? Hear Andrew Maxwell from the Cincinnati Bengals share why he’s going to CloudWorld.

Elevated experiences start here

Learn how to radically modernize customer and employee experiences across advertising, marketing, sales, and service.

Explore sales, service, and marketing sessions
  • Supercharge sales and RevOps

    Revenue leaders can’t rely on CRM alone to manage teams and predict performance. Learn to transform sales planning, deal execution, and quote-to-cash with data and AI.

    Unify your customer data

    Your enterprise data is the key to seamless, consistent, personalized brand experiences. Learn how to connect, clean, and activate it across all your CX workflows.

  • Hyperpersonalize your marketing

    Craft timely, impactful, digital-everywhere marketing and advertising touchpoints that fuel engagement and enable a consistent pipeline of new business opportunities.

    See powerful cross-CX capabilities

    Find out how to sharpen your CX toolkit and empower your teams with content management, reporting and analytics, AI, and automation capabilities.

  • Explore industry solutions

    Learn why Oracle’s end-to-end solutions—calibrated for industry-specific customer workflows by our domain experts—are the new game changer in CX.

  • Deliver effortless customer service

    Discover automation-first tools that free contact center agents and field service teams to quickly resolve complex inquiries and boost customer satisfaction.

Consider these 5 reasons to attend CloudWorld

The customer experience (CX) track—focusing on advertising, marketing, sales, and service—at CloudWorld combines inspiring and impactful success stories, new ideas from global thought leaders, and the latest technology solutions to help you drive growth in your business. Here’s five reasons to help you convince your company to send you to the conference.

Find real, actionable insights

Learning sessions range from beginner to advanced and focus on practical concepts and actionable ideas to help your business run more efficiently.

See next-gen CX solutions

Take a deep dive into what’s ahead and test drive the latest innovations in advertising, marketing, sales, and service from Oracle and our partners.

Hear from global CX experts

CloudWorld brings together thought leaders in advertising, marketing, sales, customer service, and revenue operations from across the globe.

Grow your professional network

Make new connections, share ideas with your peers, and learn how others are using Oracle solutions to solve similar challenges to yours.

Be inspired to elevate your CX

Head home energized and ready to achieve big goals! Hear customer success stories and use your new learnings and skills to elevate your customers’ experience.

See what’s happening

What will you discover at CloudWorld? Three days packed with learning, connections, innovations…and a little bit of fun!
(The agenda is subject to change.)

Monday 18

9AM - 9PM
Registration open

9AM - 1PM
Pre-event training
1PM - 2PM
Pre-event training lunch
2PM - 6PM
Pre-event training

5PM - 12AM
Open time

Tuesday 19

Always On
Networking lounges for Consulting, Support, Industries, and more

7AM - 8PM
Registration

8:30AM - 9:15AM
Learning sessions
11:30AM - 2:30PM
Learning sessions, hands-on labs, tutorials, certifications, and theater sessions
5PM - 5:45PM
Learning and theater sessions

10AM - 11AM
Keynote
3PM - 4:30PM
Keynote

11AM - 7PM
CloudWorld Hub

5:30PM - 7PM
Welcome reception

Wednesday 20

Always On
Networking lounges for Consulting, Support, Industries, and more

7AM - 10PM
Registration

7:30AM - 6PM
CloudWorld Hub

8:30AM - 12PM
Learning sessions, hands-on labs, tutorials, certifications, and theater sessions
1PM - 6PM
Learning sessions, hands-on labs, tutorials, certifications, and theater sessions

9AM - 10AM
Apps keynote
11AM - 12PM
Tech keynote
2PM - 3:30PM
Database keynote

6PM - 9PM
Open time

9PM - 12AM
The Party

Thursday 21

Always On
Networking lounges for Consulting, Support, Industries, and more

7AM - 3PM
Registration

8AM - 3PM
CloudWorld Hub

9AM - 11:30AM
Learning sessions, hands-on labs, tutorials, certifications, and theater sessions
12:30PM - 4PM
Learning sessions, hands-on labs, tutorials, certifications, and theater sessions

Explore more topics

  • Finance

    Ideas to help finance teams move faster and mitigate risk.

  • Human Resources

    Innovations, best practices, and real-world stories to evolve your HR

  • Supply Chain

    Strategies to gain better insights, keep ahead of change, and build resilient businesses

Start planning for CloudWorld

Success starts at CloudWorld. See you in Las Vegas, September 18–21.