Oracle Communications Converged Application Server

Operate at scale with confidence

Achieve uncompromising service reliability with Oracle Communications Converged Application Server, which is carrier-grade by design. The in-memory data-grid and all active characteristics provide high availability, scalability, and low-latency performance for mission critical SIP services.

The platform can sustain heavy signaling and session loads with predictable low latency and linear scalability characteristics to support mission-critical services.

Open standards and multiprotocol integration

Seamlessly integrate with existing systems and benefit from future flexibility with Oracle Communications Converged Application Server’s open standards and multiprotocol support. Connect with SIP, Diameter, and enterprise interfaces such as JDBC and LDAP to adopt sophisticated, AI-enabled workflows across your entire environment. It supports integration with front-end and back-office systems and your current voice networks without requiring changes to these systems and networks, preserving and capping your investments.

Reduce risk with a hardened and well-established foundation

Sessions are preserved using stateful continuity by leveraging the Oracle Coherence in-memory data grid and active clustering. These characteristics provide fast failover strategies, limiting service impact during node or link failures. Fine-grain overload controls and actionable analytics help you proactively shape demand and optimize resource allocation without touching application code, making high availability the standard for your next wave of intelligent, real-time services.

Monetizable use cases and service innovation

Unlock a world of revenue opportunities and unique service experiences. Rapidly launch intelligent call handling, advanced spam mitigation, AI-powered caller attestation, and new IP Multimedia Subsystem services without extensive redevelopment. With open APIs and modularity, you can cocreate bespoke communications apps with partners, reduce vendor complexity, and keep innovation tightly integrated with your operational and network assets.

Voice AI Gateway

Voice AI Gateway supports sovereign and privacy-focused deployment models by allowing audio and AI processing to run in the customer domain, with the option to use local LLMs, local speech processing, approved cloud AI services, or a hybrid model. This gives service providers the flexibility to keep sensitive voice traffic and AI data within their own network where required while still adopting external AI services when policy, performance, or use case requirements allow.

With this approach, service providers can bring AI closer to the voice network, create new AI-enabled communications services, support regulatory and privacy requirements, and preserve choice across AI, speech, and automation providers.

IMS SIP application server

Extend existing IMS investments with a standards-based SIP application server for session control and converged communications. Oracle Communications Converged Application Server supports SIP Servlet, Java EE, Diameter, and IMS standards, helping service providers modernize and scale IP-based services without disrupting existing network architectures.

Faster service creation, reducing time to market

Dramatically shorten your development and launch cycles with Oracle Communications Converged Application Server. By eliminating the technical burden of protocol management, your teams can now focus on delivering core business and AI-powered logic. With rich integration across HTTP, REST, SIP, and media workflows, you can compose, iterate, and scale services rapidly, delivering best-in-class, intelligent solutions to customers with unprecedented speed and quality. Use the media function and AI connector framework to adopt transcription, redaction, agent assist, and summarization workflows while retaining control of call flows and data paths.

Carrier grade resiliency and predictable performance

Rely on built-in resiliency for critical interactions. Oracle Communications Converged Application Server’s all-active node architecture combined with sophisticated clustering, session replication, and georedundant strategies delivers high availability, linear scalability, and predictable low latency for compliance relevant workflows. With intelligent state management, your services remain deterministic and recover rapidly, allowing you to maintain an exceptional user experience—no matter how complex or fast-growing your communications environment.

Voice AI Gateway

Elevate enterprise AI with voice. Voice AI Gateway connects the phone channel to AI and business applications, enabling transcription, summarization, agent assist, conversational self-service, and real-time workflow automation with local, cloud, or hybrid AI processing options.

Enterprises can choose how and where AI and audio processing run. Sensitive workflows can use local speech processing and local LLMs inside the customer domain, while less restricted use cases can connect to approved cloud AI services or operate in a hybrid model. This gives organizations a practical way to adopt voice AI while maintaining control over data locality, privacy, governance, and integration with existing IT and communications environments.

Integrate with your existing IT and voice systems

Bridge your IT and network domains effortlessly with Oracle Communications Converged Application Server’s standards-based foundation. Integrate disparate data and signaling for holistic workflows, including dynamic customer context sharing, real-time policy enforcement, and on-the-fly intelligent routing—all now supercharged with AI and automation. The platform connects to CRMs, databases, and identity systems to enrich routing and enable audit-ready communications processes. This interoperability not only helps safeguard past investments but also accelerates your path to a truly modern communications enterprise.

Sovereign deployment and data control

Oracle Communications Converged Application Server can be deployed on premises and in a private cloud as a VM or cloud native deployment to address data locality and compliance needs while still integrating with approved external services where appropriate.

Broad service portfolio and innovation runway

Grow your service revenues through Oracle Communications Converged Application Server’s expansive and rapidly evolving application ecosystem. Start from proven building blocks by tapping into a portfolio of voice applications (intelligent call routing, call branding, 911 alerting, selective recording, STIR/SHAKEN, and more) and tailor them to your business and compliance requirements. It enables you to monetize communications at every layer. Easily integrate advanced AI modules (such as speech-to-text and text-to-speech) and keep innovation close by leveraging both existing and future IT investments to maintain a future-ready enterprise.